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  1. Allow a credit card refund to be processed when processing a credit memo

    Instead of having to go to "credit card handle", it would be very helpful if you could process a credit card refund when processing a credit memo.

    2 votes
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  2. Exclude Categories in production Schedule Report

    Is it possible to Exclude Categories in production Schedule Report
    like the feature in the Customer Delivery Performance Report?
    I believe it allows for 5 categories to be excluded.

    1 vote
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  3. Shipping Confirmation Lot Processing, assign a lot to a new line created by the system

    When doing shipping confirmation with a lot item, and Elliott suggest to add a line because there is not enough quantity in a selected lot, the NEW line is NOT available to be selected with additional lot. I understand the reason as the new line was not part of the original lines marked as selected (with X). The fix for this situation is pretty easy (Cybermac did it for PolyGel and will be glad to share with Netcellent). Otherwise user has to exit the selection and come back in order to select the new line.

    1 vote
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  4. Allow to Export Inventory Transaction Audit Trail Report to CSV File

    It is suggested to add the ability to export Inventory Transaction Audit Trail Report to CSV File. Let us know how do you feel about this.

    2 votes
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  5. Change the logging of Mass Email to be by user and date

    Right now, if multiple users are sending mass emails at the same time Elliott will try to record everything in the log file. Since there are multiple users sending emails at the same time, the log file will get locked and a new one will be create. This happens over and over resulting in many, many log files.

    If the log files were recorded by USER and Date there would be no concurrency issue. Each user would write to their own log file and there would be far less log files created in a day.

    1 vote
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  6. Email Credit Card Receipt upon Credit Card Charges in Elliott

    It will be nice to email user the credit card receipt upon the following type of credit card transactions:

    Sales, Refund, Complete, Force, Void

    There's no need for Pre-authorization. This feature need to be turned on through global setup in the on-line credit card processing area because not all Elliott users necessary want this feature. The default value is "N". The user who will receive the credit card receipt is determined as followings:
    (1) From Sales Desk, the primary contacts on the ship-to or customers.
    (2) From Order Entry Billing screen, the primary contacts on the order, if not, the…

    2 votes
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  7. Put An Order On Hold Or Choose Third Party Billing From Sales Desk Screen

    Currently we don't have the ability to place an order on hold or to select third party billing when writing up a new order through sales desk. We have to go back into an order entry screen to put in the H for hold, T for third party billing, etc. Having the ability to do that when closing out an order in sales desk would be very helpful.

    1 vote
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  8. Do Not Print Line Items on Pick Ticket If Order Is To Be Put on Hold

    In Global Setup -> Cop-Func -> Pick Ticket/Ship Label, there's a flag "38. Print Pick Ticket if Put on Hold ?" Some users set this flag to "Y" so the pick ticket hard code will still be printed. Even though there's a big warning message in "*" to ask picker not to ship, but sometime the order still get shipped anyway. Therefore, it is suggested that if the pick ticket is going to be printed when the order is to put on hold, do not print the line items on pick ticket. This way, we can prevent user from ignoring…

    1 vote
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  9. Lot code expanded capabilities?

    Currently Elliott is designed for Bin use inventory management. We are a food manufacture. Is there or can there be in the future an expansion on the lot code capabilities inside of Elliott for tracking, reporting and warehouse management? PLEASE

    2 votes
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  10. Allow Page Up when search a GL Account By Name

    When using F8 to search GL Account by account name and entering the starting letters or letter Elliott doesn't allow Pg Up before the starting letter. This is not the behavior when doing Customer, Vendor or Item by name or description. This gives the user less functionality, User should be able to Page Up regardless the characters entered in the search field.

    3 votes
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    1 comment  ·  Admin →
  11. Mass Update Customer Csv Import

    The Customer/eContact Import Utility is designed more toward adding customers or eContacts. It does not work as well as a generic tool to update existing customer fields. Therefore, it is suggested that we should have a generic utility to mass update customer by CSV to support the following fields: Salesman, Collector, Territory, Location, Customer Type, Ship via, Terms, Ship to Days, Freight Pay Code, UPS Zone, Credit Rating, Credit Limit, Comment 1 & 2, Form#, Customer Note 1 - 5, User Amount, User Date.

    4 votes
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    under review  ·  1 comment  ·  Admin →
  12. Log All Activity Performed in Re-Apply Cr/Dr Memos Function

    Currently, there is no posting, events, logging or audit trail related to the Re-Apply Cr/Dr Memos functionality. This makes it difficult to figure out why something was reapplied or changed and who did it. In a small environment one user could be in charge of all re-applies, but in a larger organization this isn't feasible to get all of the work done.

    I suggest a log file be created that logs all changes made through the function with the date/time, user and workstation information.

    4 votes
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    planned  ·  0 comments  ·  Admin →
  13. Access the Payment Window from the Order or Invoice Inquiry Screen

    Is this new feature for viewing only or can you enter payment information as well once an order is Billed, Invoiced, or Posted?

    If for more than viewing, do you have an article on this? I couldn't find anything more than it being listed on updates in 8.2

    1 vote
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  14. View Invoice from Invoice History Inquiry by Customer/Item

    When going into Invoice History Inquiry, if you look up invoices by item# you can select/highlight a specific invoice and see the details of.

    However, this option is not available when searching invoices by customer and then item#. You have to then go back or open another window to see the details of that specific invoice.

    1 vote
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  15. Is there a way to designate different expense accounts for different pay expense account for sick, vacation, FUTA, SUTA?

    When running payroll only one expense account is the default for sick, vacation, FUTA, SUTA, FICA. Is it possible to assign different expense accounts depending on the employee type so for example office salaries verses warehouse hourly employees are coded with differing wage expense account and corresponding tax accounts for profit center accounting. Right now I am doing a manual adjustment while running payroll for wage accounts in time transaction processing. Then at the end of the month I am manually figuring out how much tax for certain employee types need to be journaled to the correct corresponding tax account.

    1 vote
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  16. Access Customer File & Ship-To file Econtacts based on Ship-to Selections in Econtact Processor

    In Econtact Processor, it would be great to select Customer File and Ship-To file Econtacts together based on selections made on the ship-to level. Most econtacts are associated with the Customer File, not the Ship-To file.

    One example would be to select all Customer File and Ship-To File Econtacts that have a Ship-To location with a certain attribute on the account. Or select all Customer / Ship-To File Econtacts that have ship-to's in a specific state.

    This would create a more comprehensive email address list to send messages to.

    2 votes
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  17. Create number of Shipping Labels based on Customer Item pack size

    When creating shipping labels, the number of labels created should first look at the customer item pack size and then default to the item file pack size. If there's a shipment for 20, with the item pack size being 4 and customer pack size being 10, we want 2 labels to print, not 5.

    4 votes
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  18. Accounts Payable needs to be able to edit invoice numbers and comments after posting. In addition the ability to reapply credits would also

    Accounts Payable needs to be able to edit invoice numbers and comments after posting. In addition the ability to reapply credits would also save many steps.

    1 vote
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    1 comment  ·  Admin →
  19. Recover from "Unable to Read your Users record (9/068)" Error Automatically

    If a user's computer crashes or their session ends unexpectedly while they are in Elliott they could receive the error "Unable to Read your Users record (9/068). You cannot use Elliott until this is resolved." when they try to log back in.

    As far as we know, there is no way for the user to help their situation. If no one with elevated privileges is available to use the PSQL Monitor to delete their invalid user sessions, the user cannot work.

    There should be an automatic way for the system to recover from these errors or some process the user…

    2 votes
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  20. Label printing option in put-away screen

    Is it possible to have a prompt or an option to print labels during the put-away process? Maybe a prompt that would say "Do you need a shelf label for this item" and have the default to N, but if "Y", print the label immediately; or an F2 function to print the label.

    4 votes
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