61 results found

1. How do I clear zero vouchers from the AP Open Item Report?
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   declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   There's an existing solution to handle this scenario.  Please see the following KB article: 

   https://support.elliott.com/knowledgebase/articles/1998097-how-to-offset-an-open-invoice-and-open-credit-memo

   
   

2. Export Processor - Select based on Empty/Blank values

   In Export Processor there is no way to select records based on a field being blank or empty that I can find. For example, someone may want all items where a note field is not populated or empty. Or, someone may want all customers where the Crdt Rating field is empty. It would be great to get those records in the initial data and avoid manipulating the data in Excel.

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   declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   We like you to try using Report Desk which allow users to select records based on blank value of a field. If for whatever reason that the Report Desk can't achieve what you need to do, please repost your request for the specific scenario.

3. When a line item is duplicated on an EDI order, copy the associated Attributes and Notes.

   If a line item is partially backordered, the customer would like to create a duplicate line item so the new ship date can be entered without affecting the original ship date. For EDI orders, it is important the Attributes and Notes attached to the line item are copied over to the duplicated line item.

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   declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   This idea is replaced by another idea of create an invoice line item posted event can be used to send email when an invoice line item is posted with back order quantity.

   https://support.elliott.com/forums/251060-elliott-forum/suggestions/47284916-create-an-invoice-line-item-posted-event

4. Update the Item Vendor field 6 with the last PO cost

   When user enter and prints a PO and there is an Item Vendor Record, Elliott updates field 6. But if user changes the PO cost, this field is not being updated. From the conversation with Roger, I understand it has to do with audit trail on the PO line and a situation that there might be another PO for the same item and a different cost. I see the point but the discrepancies that are created because the cost in field 6 are worse than the benefit. I suggest to update field 6 if the Po line cost is changed, or at least have a global setup that will allow to do it.

   When user enter and prints a PO and there is an Item Vendor Record, Elliott updates field 6. But if user changes the PO cost, this field is not being updated. From the conversation with Roger, I understand it has to do with audit trail on the PO line and a situation that there might be another PO for the same item and a different cost. I see the point but the discrepancies that are created because the cost in field 6 are worse than the benefit. I suggest to update field 6 if the Po line cost is changed,… more

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   declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   I remember it used to work the way you wanted.  That is to say, when a changed PO is printed, the item vendor file, "6. Last Purchase Cost" is also updated.  Then we received complaints from users that the Last Purchase Cost value is incorrect in some situation.  Here is an example, on 1/1/21, a PO of item A has a purchase cost of $100.  On 1/1/22, another PO of item A has a purchase cost of $110.  The Item Vendor file field "6.Last Purchase Cost" is $110 at this moment.  With the old logic, if we go ahead change the older PO on 1/1/21, we may or may not change the line item FOB cost, the result of printing the changed older PO is that item A's last purchase price is now changed  back to $100 and this cause problem.

   
   

   Obviously, you can argue this either way. But I consider the old logic is more damaging than helpful. Having a global setup flag does not necessary solve the problem. The likely scenario is we will spend time to investigate for an unhappy user on why the value "6. Last Purchase Cost" is “wrong”.

   
   

   To really solve this problem, we need a sophisticated logic to check if this changed PO line item is the last PO of item A for this vendor. Since there’s no existing index to support this operation, it will result in performance problem.  This maybe something we can consider in V9.

   
   

   The solution in this scenario is that user can cancel the old PO or PO line item of the wrong cost, then add a new PO or PO line item. Them the new PO cost will be updated to item vendor’s “6. Last Purchase Cost”.

   I remember it used to work the way you wanted.  That is to say, when a changed PO is printed, the item vendor file, "6. Last Purchase Cost" is also updated.  Then we received complaints from users that the Last Purchase Cost value is incorrect in some situation.  Here is an example, on 1/1/21, a PO of item A has a purchase cost of $100.  On 1/1/22, another PO of item A has a purchase cost of $110.  The Item Vendor file field "6.Last Purchase Cost" is $110 at this moment.  With the old logic, if we go ahead change the older PO on 1/1/21, we may or may not change the line item FOB cost, the result of printing the changed older PO is that item A's last purchase price is now changed  back to $100 and this cause problem.

   
   

   Obviously, you can argue this either way. But I… more

5. Purchase Order Receiving should default fields 11, 12 & 13 to what was entered in the first receiving line

   We currently fill in Fields 11, 12 and 13 (Vessel #, Receiver, and Inv/Doc) when we receive the first line item of a PO which is fine. However subsequent receivings for additional line items on the same PO must also be keyed in. Receiving could be much faster if those fields default to the same data used in the first receiving line.

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   declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   (1) We suggest you to look at PO -> Processing -> Warehouse Receiving Process.  Advised if that will work for you. Warehouse Receiving Import is designed to have an easier user interface than legacy receiving;  (2) If you can use warehouse receiving process, then you can also look at PO -> Utility -> Warehouse Recv Import.

   
   

   Please advise if warehouse receiving does not work for you and why. Thank you

6. Allow to run Coasted BOM with no output

   When running the Coasted BOM as Deferred Processing (Probabely with the option to update the cost) an email cannot be sent because of the size of the output. Adding an option on the report parameters not to print the details and replace the report with a message "Coasted BOM was completed" will resolve the issue. Another alternative is to change the email option under the Deferred Processing and allow not to send an attachment,

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   declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   You don't need to email the report when running defer processing.  There maybe some miss understanding here.  Can you verify the defer processing?  if the email option is turned on, you can simply turn it off.

7. Ability to change a production shop order qty even after the order is partially received.

   We often have the need to increase the shop order quantity after production has started and has been initially reported. I would prefer to change the work order qty instead of just over receiving the shop order. It would also help in showing the additional components being
   allocated.

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   declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   We are not making improvement in manufacturing modules.  All legacy manufacturing modules feature are replaced by Work Order Plus. You should look at migrating to work order plus for your current manufacturing process.

8. Add A/P Type "Deposit"

   Add a Voucher Type "D" for Deposit. User should be able to use the Deposit balance to pay future purchase. The current procedure of debiting an asset deposit account and use it later causes confusion and mistakes. I can discuss the details of the process with Roger.

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   declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   I think we had made some changes on AP credit memo. Specifically, we allow AP credit memo to use multiple times and can be used as the “Deposit” purpose. See the following KB article:
   https://support.elliott.com/knowledgebase/articles/1965881-feature-support-ap-partial-payment-for-negative

   Will you discus with Roger. If you still think Credit memo will not do it and Roger agree with you, then we can discuss further.

   Edward M. Kwang
   Netcellent System, Inc.

9. COP Order Entry Line - Allow to see stock status in all locations.

   Currently in COP, Order Entry, Line Item screen when user is in field 2 - Qty Order, there is an option to use F3 - stock status, but the Stock status is ONLY for the order location. I suggest to add F4 to show Stock status in all locations. This can help the order entry person to make a decision about centering the quantity. Maybe a Global setup option can be either F4 for stock status for all locations should be presented in case companies don't want to show other locations.

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   declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   The desired feature can already be accomplished with the following procedure: (1) Go to Global Setup → Dist → I/M Global Control, Screen 2, change flag “17. Show All Loc When Drill To Stock Status Inq” to “Y”; (2) In order entry, line item scree, after entering the item number, user can press F3 to drill down to stock status inquiry.

10. Create Inventory Transactions Audit Trail CSV when in on-line mode

    Elliott allows to create a csv of the inventory transactions audit trail which is excellent, but allows that only when using a batch mode. I suggest to do it in on-line mode as well. The majority of the customers are in batch mode but there are still users that are in on-line mode.

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    Netcellent made a decision long time ago that we will phase out real-time inventory transaction processing in favor of batch. But we still keep the real-time method for backward compatibility. Therefore, we had been advising our users to switch from real-time mode to batch mode inventory transaction processing. Same principle applies to PO receiving. Over the years, all new features improvement are added to the batch mode processing only. For this reason, this suggestion does not fit our direction.

11. Reduction in data on a transfer ticket

    When printing out transfer tickets is it possible for the accounting system to take into account the quantity of a component part
    Already in the production bin such that it does not show/or that it is noted on transfer ticket briefly.

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    Replicate entry

12. CSV/ASCII File Import and Case Insensitive Issue in Elliott 8.5

    In Elliott 8.5, you can optionally convert your database to 8.5 format to support alphabetic document number. Of the conversion is Elliott now assume each field is case insensitive when search. While this improve the add-hoc search capability for Elliott database, but it may create a potential problem with CSV/ASCII File Import.

    For example, if you enter a customer number "A100" as "a100". In Elliott's user interface, we will convert the lower case "a" to upper case "A" automatically. However, in the CSV/ASCII import, if the source data is "a100", when system validate "a100", the result will come back to be OK. So our system will think customer "a100" does exist and allow the import. This can create problem in various areas in Elliott application.

    This issue was first discovered with Elliott sales order import utility which we add additional safety logic to convert lower case key fields import value to upper case, this include customer number, ship-to, salesman, ship-via code, terms code...etc. (Any fields that's a foreign key of another master table).

    Recently, we discovered a customer that use GL csv import (in interface with other package). There is an account 2102-401K-EE some how has value of "2010-401k-EE" in the CSV file. Out utility think the lower case "k" is OK and allow to import to general journal and post. That create printing of Trial Balance issue.

    So our conclusion is we need to add safety logic to all CSV/Import areas to convert key values (and only key values fields) to upper case. Attached is a list of Elliott programs that may need to be changed. They need to be checked out one by one to determine if the appropriate change is needed.

    Program CPORDIMP.CBL is already fixed. Look for the following lines:
    MOVE ASCHD-CUSTOMER-NO TO CASE-SENSITIVE-FIELD
    PERFORM CONVERT-TO-UPPER-CASE
    MOVE CASE-SENSITIVE-FIELD TO ASCHD-CUSTOMER-NO
    We will apply the same principle to all needed programs.

    In Elliott 8.5, you can optionally convert your database to 8.5 format to support alphabetic document number. Of the conversion is Elliott now assume each field is case insensitive when search. While this improve the add-hoc search capability for Elliott database, but it may create a potential problem with CSV/ASCII File Import.

    For example, if you enter a customer number "A100" as "a100". In Elliott's user interface, we will convert the lower case "a" to upper case "A" automatically. However, in the CSV/ASCII import, if the source data is "a100", when system validate "a100", the result will come back to… more

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    In Elliott 8.6, the key fields are now case sensitive so this is no longer a issue if user convert  8.5 database to 8.6.

13. Note Pop Up

    Add a feature where a Note Type could be defined to automatically open in front of the Notes application. Would be best if positioned so the list of notes is somewhat visible.

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    This function should be handled as “Message Box” feature in the “Event” which Elliott already support.

14. A Permanent Solution to Resolve CP3HS999.BTR Work File to Resolve Sales History Trx Edit List by Location/Item Locking Problem

    CP3HSxxx.BTR are work files created by Sales History Trx Edit List by Location/Item. If NTFS security is implemented, CP3HSxxx.BTR may remain until CP3HS999.BTR file is reached. From there, user will not be able to run this report anymore. This is documented in the following KB article: http://support.elliott.com/knowledgebase/articles/765105-what-are-cp3hsxxx-btr-files-can-we-delete-them

    It is suggested that we should have a permanent solution to this issue. Our opinion is that (1) Not everyone implement NTFS security; (2) Not everyone run this report; (3) Not everyone run this report with high frequency.

    In addition this issue is now documented so user can manually deleted the CP3HSxxx.BTR work files to solve this problem. Plus when we release the Report Desk feature, this may no longer be an issue. So we consider this is a low priority item.

    CP3HSxxx.BTR are work files created by Sales History Trx Edit List by Location/Item. If NTFS security is implemented, CP3HSxxx.BTR may remain until CP3HS999.BTR file is reached. From there, user will not be able to run this report anymore. This is documented in the following KB article: http://support.elliott.com/knowledgebase/articles/765105-what-are-cp3hsxxx-btr-files-can-we-delete-them

    It is suggested that we should have a permanent solution to this issue. Our opinion is that (1) Not everyone implement NTFS security; (2) Not everyone run this report; (3) Not everyone run this report with high frequency.

    In addition this issue is now documented so user can manually deleted the CP3HSxxx.BTR work… more

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    This issue is resolved.

15. Allow user to change all lines promised dates from the header screen

    I suggest to allow user to change ALL lines promised dates from the header screen. We have a similar functionality in PO and receiving. With the current business situation, cash flow is critical to watch. If Promised date is not correct, it will cause a financial problem. Changing orders with 50 - 80 lines is not easy. We can add a prompt if user changes the Ship Date on the COP Order Header. A global setup as "Prompt?" will be nice.

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    We already have such a feature. Please call to discuss.

16. Allow Product Structure Change Import

    For us, we run into a scenario where a manager may need to go in and preform data hygiene maintenance.

    Maintaining certain order of components by sequence, adding a user defined note to components, removing old components and replacing them with new components, and changing the qty of a component required for each parent item (after analysis shows it is used more heavily or lightly), etc.

    If there are many items, this is very difficult.

    Is there a way to add a CSV import to allow a user to make many changes to all item's product structures? (For example: the item change import in the item file area of Elliott).

    The BOMP item import does not seem to be robust enough to allow for this when product structures can vary widely.

    For us, we run into a scenario where a manager may need to go in and preform data hygiene maintenance.

    Maintaining certain order of components by sequence, adding a user defined note to components, removing old components and replacing them with new components, and changing the qty of a component required for each parent item (after analysis shows it is used more heavily or lightly), etc.

    If there are many items, this is very difficult.

    Is there a way to add a CSV import to allow a user to make many changes to all item's product structures? (For example: the… more

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    We already have such a feature. Please speak with our support if you need more information.

17. Allow to present "Calculated Discount" on an invoice

    In the case of a discount on an order where the discount is a result of a price code, Elliott doesn't show the discount on the line or the invoice. I suggest to have the option to show these discounts. I am not sure if this should be a setup (as Show Line Discounts B=Both calculated and actual, L=Only Line Discount). If we create a new field on the invoice form, it might be difficult to present.

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    This change is not easily doable at this moment. Base on the current structure, we can accommodate 99 fields and they are all used up. See attached screen.

    This is a subject we can re-visit in the future. We may use Report Desk as a basis to replace current invoice form setup.

18. Flag to allow blank INV/DOC# during warehouse receipt - Y or N

    This could be a separate flag or if combined with Validate INV/DOC# set Y during warehouse receiving provide a warning if a blank is entered.

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    I believe INV/DOC# is already required if you turn on PO Invoice Processing feature. We have to if you want to use that feature. We have to understand your point of view on why it is necessary to allow blank instead of just enter anything to by pass. Does it mean you don’t have either INV/DOC# most of the time? Does it means you don’t really use PO Invoice Processing feature? If that is the case, you should not turn on PO Invoice Processing feature in the first place.

19. I/M Copy Extra Item data to be optional in Global Setup

    Currently when copying an item in Item Maintenance --> Change --> F3 the system automatically copies the extra item data. This often results in erroneous information being copied to the new item.

    There should be an option in Global setup similar to the options to copy Notes, Attributes and links to allow the user to decide if the EXTRA ITEM DATA should be copied.

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    There are global setup flags that can already accomplish this purpose. In Global Setup → Dist → I/M Global Control, screen 4, flag 1-3. If you set them to “Y”, then it will do exactly the same.

20. AP Transaction Processing - Add distribution level reference

    AP Transaction Processing - Add distribution level reference

    Currently, AP Transaction Processing allows the entry of a Voucher Reference, which ultimately carries through to APDSTHST.APDSTHSTVOUCHERREF for every distribution made against that voucher.

    Propose adding a distribution level reference, allowing a unique reference to be added for each distribution made against a voucher.

    Add APTRXDST.NEWAPDISTREF
    Add APDSTHST.APDSTHSTDIST_REF
    Add both references to resultant APDISFIL record.

    Expand AP Invoice Import Utility Detail Record Layout to include DIST_REF.

    This is particularly useful when processing vouchers for credit card statements - which often contain a variety of charges which may require/benefit from a unique reference per distribution, as opposed to the single reference from the voucher entry itself.

    AP Transaction Processing - Add distribution level reference

    Currently, AP Transaction Processing allows the entry of a Voucher Reference, which ultimately carries through to APDSTHST.APDSTHSTVOUCHERREF for every distribution made against that voucher.

    Propose adding a distribution level reference, allowing a unique reference to be added for each distribution made against a voucher.

    Add APTRXDST.NEWAPDISTREF
    Add APDSTHST.APDSTHSTDIST_REF
    Add both references to resultant APDISFIL record.

    Expand AP Invoice Import Utility Detail Record Layout to include DIST_REF.

    This is particularly useful when processing vouchers for credit card statements - which often contain a variety of charges… more

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    declined  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    There's no filler space in the database to accommodate this request. This will be evaluated for version 9.0.