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  1. Elliott V9 Changes Summary and Detail - Please Comment

    Attached please find Elliott V9 Changes Summary and Detail documents. You can just read the summary document to get a good idea of what changes will take place in V9. Please comment if you can before we finalize Elliott V9 project. Thank you.

    12 votes
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  2. Support AP ACH Processing

    We recently introduced AR ACH Processing feature. Now we like to know from you if anyone is interested in AP ACH Processing. The idea is instead of printing AP check, for vendors who is flagged to pay by ACH, then system print A/P check, in stead of print the paper check, system will create NACHA file to pay electronically.

    Please let us know if you are interested in such a feature and any comments.

    10 votes
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  3. Support Copying of COP Transfer Order

    While Elliott supports copying regular COP orders, currently Elliott does not allow users to copy COP Transfer order. It had been suggested that Elliott should support it. If you are using COP Transfer order, and you think this is desirable to have. Please let us know.

    6 votes
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    1 comment  ·  Admin →
  4. Allow to reapply a check to the an invoice that was applied to before

    If user made a mistake and wants to apply more money from a check to an invoice that already applied to before Elliott doesn't allow it. The only way to do it is to use the AR Open Item Maintenance with a risk of a user mistake that can change the customer's balance. I suggest to change the Reapply in AR and allow application of a check that was previously applied to an invoice or debit memo.

    4 votes
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  5. Create number of Shipping Labels based on Customer Item pack size

    When creating shipping labels, the number of labels created should first look at the customer item pack size and then default to the item file pack size. If there's a shipment for 20, with the item pack size being 4 and customer pack size being 10, we want 2 labels to print, not 5.

    4 votes
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  6. Label printing option in put-away screen

    Is it possible to have a prompt or an option to print labels during the put-away process? Maybe a prompt that would say "Do you need a shelf label for this item" and have the default to N, but if "Y", print the label immediately; or an F2 function to print the label.

    4 votes
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  7. Allow Salesman to get customer/order/invoice history of another Salesman.

    In the situations where salesman gets control of another salesman customers, the new salesman can't see the old salesman invoices. There might be a situation where the new salesman takes control only on opened orders I suggest to have 3 levels of global security:
    1. At Customer, Order and Invoice history. This is what currently Elliott supports. Salesman can see orders and invoices only if they match the Salesman on the customer file and the user security.
    2. At Customer/open order level only. In this case salesman can see opened orders belong to the customer even if the salesman is…

    4 votes
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  8. Enter Salesman 2 and 3 with 0% (Zero Percent)

    In order entry or sales desk, currently Elliott systems allow up to 3 salesman. Each salesman will need to have a percentage split with total 3 salesman percentage add up to 100%.

    In some situations, it may be desirable to enter salesman 1 with 100% and salesman 2 and 3 with 0% for referencing purpose. In many cases, the commission needs to be handled outside of Elliott. As long as the system can provide the reference of all salesman on the order, the information can then be retrieve by tools like Crystal Report.

    Let us know if this is something…

    4 votes
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  9. Mass Create or Import for Product Category / Location Account File

    As you know, it is necessary to set up the G/L codes for each location
    whenever you add a location. Is there a way to do a mass create or import from a CSV file so all the product categories could be imported into a location with the proper G/L codes for sales and COGS?

    4 votes
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    1 comment  ·  Admin →
  10. Item Generic Search to Show Item Quantity Greater than Zero Only

    It is suggested that in item generic search, we have the option to show item quantity per global setup. It is suggested that, we need to allow user to press a flag that only show those item quantity is greater than zero so customer service rep can focus on those item that we have on-stock.

    Currently, the bottom line of the item generic search can as following:
    Up, Dn, PgDn, PgUp, F4=Detail
    Up, Dn, PgDn, PgUp, RETURN To Select
    Up, Dn, PgDn, PgUp, F4=Detail F5=Wish List
    Up, Dn, PgDn, PgUp, F1/F2=Next/Prev Loc F3=Setup F4=Detail
    Up Dn PgUp/Dn F1/F2=Next/Prev Loc F3=Setup…

    3 votes
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  11. A Report Can Defer That Shows Elliott Users & Optional Email Them

    User should log out of Elliott at night time to avoid problems next day. this is especially an issue at Terminal Server environment. Therefore, it is suggested that we should develop a report for user list that can be run in defer processing. The report can also optionally email to the users that are still in Elliott if their email address is available.

    Let us know if you think such a report is valuable.

    3 votes
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  12. Support COP Order Inquiry with Revision Info like PO Inquiry

    It is really hand to have the below PO Revision info.
    Can you please reconsider you view point on offering this with COP Quotes or COP orders or both? Also wish there was some flag that could show that the quote has been released or the order has been released by the sales person.

    3 votes
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    1 comment  ·  Admin →
  13. Ship-To File: YTD accumulator, and quick-link to ship-to on CUS File.

    Provide YTD information for Ship-Tos. Also create a link in Customer File to easily access it's ship-tos.

    3 votes
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    under review  ·  1 comment  ·  Admin →
  14. Allow Deferred Processing for Post Office

    Scheduling Post Office activities will be an excellent tool. For example, running the Printing Order Acknowledgement with Post Office every hour automatically using the Deferred Processing. Now it has to be done manually. When having intensive order entry operation, printing / emailing an immediate order acknowledgement slows down the operation and this has to be done in batch mode.

    3 votes
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  15. Support Check Reference in AP Manual Check Processing or AP Account Inquiry

    Like the voucher reference, it would be nice if we can support check reference for check record in AP Open Item file. Users can store wire transaction ID or other pertinent information in check reference. Giving the fact that more an more payments are done electronically, it is important to give user a way to record the reference information since there's really no check number in that case.

    Suggest to allow users to indicate the check reference in manual check processing. The check reference information should show on A/P Account (& Summary) Inquiry. Give user the ability to edit the…

    3 votes
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  16. Allow 2 operators to log into the same WoP job

    Many of our clients want the ability to allow multiple workers to scan into the same Work Order. We know there's a workaround by having the 2nd worker log in to the work center instead of the job, but for many of the floor workers this complicates things. Ideally the Floor Manager tells the 2nd worker to log into the work center, but in many cases things are busy and hectic, and Worker B logs in to a job worker A is in. Now A is kicked out and his time is no longer being tracked (unknown to him), and…

    3 votes
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    1 comment  ·  Admin →

    We are not aware of the 2nd operator to replace the first operator scenario. We will do a test to check if that’s the case. In the mean time, we think it is a good idea to offer the 2nd operator the option to login the work center automatically when the 1st operator is already on that job. This way, the 2nd operator time become the share labor. When the 2nd operator leave that job by working on other job, the share labor time automatically stop. Is this something you image how it should work?

  17. Email Locking Event to Offending User

    Currently, Elliott allow subscribing a management event by going to Global Setup, Press Detail Event button, and F5 key to insert the LCKEVENT - Record Lock Triggered Per Min. When a record lock over one minute is taking place, this event email can be sent to a specific person, like the admin of the organization.

    It is suggested that this email should be sent to the offending user (the user who create the locking condition in the first place). The issue we had was that we know the offending user Windows login, but we do not know the Elliott corresponding…

    3 votes
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    1 comment  ·  Admin →
  18. Allow Changes to a Printed Plus Work Order

    Currently, once a plus production work order is printed no other changes can be made to the work order. If production has not started, users could be able to add material to the work order or change operation information since no material has been issued and no labor has been reported. Also, if the production work order has been started but production has not been reported for the parent item, additional operations could be added to the work order or work order operations that have not been started could be changed.

    3 votes
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  19. Allow a credit card refund to be processed when processing a credit memo

    Instead of having to go to "credit card handle", it would be very helpful if you could process a credit card refund when processing a credit memo.

    3 votes
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  20. Email Credit Card Receipt upon Credit Card Charges in Elliott

    It will be nice to email user the credit card receipt upon the following type of credit card transactions:

    Sales, Refund, Complete, Force, Void

    There's no need for Pre-authorization. This feature need to be turned on through global setup in the on-line credit card processing area because not all Elliott users necessary want this feature. The default value is "N". The user who will receive the credit card receipt is determined as followings:
    (1) From Sales Desk, the primary contacts on the ship-to or customers.
    (2) From Order Entry Billing screen, the primary contacts on the order, if not, the…

    3 votes
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    under review  ·  1 comment  ·  Admin →
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