Elliott Forum

Post your ideas, questions, or feedback.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Provide Reason on Why A Pick Ticket Is Not Printed

    There are many selection criteria on the pick ticket printing screen. Sometime when a pick ticket is not printed, user often wonder why that is the case and then become a support incident to Netcellent. We had documented the common reasons why a pick ticket is not printed in the knowledge base with the following URL:

    http://support.elliott.com/knowledgebase/articles/426446-common-reasons-why-pick-ticket-does-not-print

    It would be nice to know why a pick ticket is not printed.

    However, there's a potential issue if we should implement such a feature. For example, if user try to print a range of pick tickets and if one of the order…

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. In GL Interfacing from Other Package, default to Use Customer/Vendor Name instead of Number

    In General Ledger -> Processing -> Interface from Other Packages -> Interface, when user choose to interface with "AP", then system will prompt:

    * Using Vendor Number or Name

    If user choose to interface with "AR", then system will prmopt:

    * Using Customer Number or Name

    Currently, system always default to use Vendor or Customer Number. However, most of the users prefer to use Vendor or Customer Name. So it may be desirable to introduce G/L Global Setup Flags to determine the default value so users does not have to override the system default each time.

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. Change the Default Export Path for CSV files to not be the Elliott Installation Path

    By default, the export path for all CSV files that do not get explicitly set somewhere in Elliott is the Elliott installation path. Can there be a global setting to change the default path to the "C:\" drive or whatever custom path the company wants to use? Having users touch or access any files in the Elliott installation directory without the use of Elliott has always seemed like a bad idea to me.

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Contact Support Auto-Fill contact info

    It would be nice if there was a way to auto-fill and have our info there when filing a support ticket instead of having to enter each time, especially after you sign-in. All that shows up is the email address.

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Admin →
  5. File Attachment

    Add file attachment to support ticket

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Admin →
  6. Check to See If Any Item in a COP Sales Order Is Locked Before Committing to Posting That Order

    Many users perform COP Invoice Posting overnight as a deferred processing action. However, if an item is locked by a user (for example, in the case where a user brings up the Item File Maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be out of whack. This can have a profound impact on 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users to prevent locking: Teach users not to lock the item file in…

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Check to See If Any Item is Locked Before Performing Reset Quantity Allocation

    Many users perform an I/M Reset Quantity Allocation overnight as a deferred processing action. However, if an item is locked by a user (for example, should a user bring up the item file maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be incorrect. This can have a profound impact on the 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users how to avoid locking. Teach users not to lock the item file in Item…

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Add Wish List Access to Order Entry

    In the Order Entry Item Search menu, add the ability to access and maintain the customer's Wish List. You can then select an item in their Wish List and it enters it for you to begin entering the line item.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Material Production History Report - Totals

    When printing the Material Production History Report it does
    not provide totals for Order QTY or Rptd. Qty. It would be nice
    to have this feature.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. COP Edit list

    COP Edit list - Cans anything been done to export the other 2 salesman & percentage to the csv file? It would make Sorting / using pivot tables easier.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Admin →
  11. Pick ticket to print in bin sequence from work order entry screen

    It would be helpful after a work order is created and it asks if you want to print the pick ticket, that there would either be a global setup or option to print out in bin sequence. This would eliminate having to go to another screen in order to do so.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Password Control on Update Parent Cost in Inventory? in Print Costed Bill Of Material

    When running Print Costed Bill of Material we might want the abiliity to allow only specific users to answer Y in Field 15, Update Parent Cost in Inventory? I thing that Global and User Password control is necessary here.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Put An Order On Hold Or Choose Third Party Billing From Sales Desk Screen

    Currently we don't have the ability to place an order on hold or to select third party billing when writing up a new order through sales desk. We have to go back into an order entry screen to put in the H for hold, T for third party billing, etc. Having the ability to do that when closing out an order in sales desk would be very helpful.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Access the Payment Window from the Order or Invoice Inquiry Screen

    Is this new feature for viewing only or can you enter payment information as well once an order is Billed, Invoiced, or Posted?

    If for more than viewing, do you have an article on this? I couldn't find anything more than it being listed on updates in 8.2

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Create function to see all applied payments to an order in Order Inquiry

    In order inquiry, you can see if the amount due on an order is zero or not equal to the order total, but you cannot see what payments caused it to change. After accessing an order in Order Inquiry, there should be a function on the billing screen to view all applied payments on an order. Currently, the only way to view the payments is to access the Prepay window on the billing screen in Order Entry.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. Age Affected Customer Accounts When Posting Cash Receipts

    When posting a Cash Receipt batch, age the affected customer accounts so that the period values are consistent with the rest of the customers account. This would make sure that the customer's credit data is consistent at almost all times.

    This inconsistency leads to confusion by non-credit departments in reading a customer's account as the periods do not line up with payments made, last payment date, customer balance, etc... Customers that can see this data on a website or portal will also be viewing inconsistent data which can lead to confusion.

    This data is inconsistent until an account statement is…

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Allow Access to Customer eContacts from Customer Account Inquiry and Summary

    After pulling up a customer’s AR items in Customer Account Inquiry or Summary, there is no way to access the customer’s eContacts.

    If you use the F12 shortcut or click the toolbar icon, it pulls up the eContacts for that specific open item. Can we toggle it so that the eContacts for the customer are accessed instead?

    There is a F4 function key for the Notes already to address this for the customer.

    The next logical step seems to be to add one for the eContacts.

    Keeping the default standard Elliott shortcuts for the Notes and eContacts would be preferable…

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Replace your WIFI router

    keeps going off-line.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Admin →
  19. Add Customer Type to Sales Desk Order Entry screen

    Add the customer type to the order entry screen that is used after confirming items in sales desk. It has most of the information from the sales desk screen, but not customer type.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Admin →
  20. 1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    After 3 months of testing Windows 10 with both Elliott V7.5 and 8.0, we have not found any additional issues comparing to previous Windows OS. Therefore, you can go ahead upgrade to Windows 10.

    You may face PSQL issue.
    (1) We tested PSQL 12 and there’s no issue with Windows 10.
    (2) We tested PSQL 11 and found the workgroup engine has some issue with Windows 10.
    (3) We did not test PSQL 8 – 10 since Actian (Pervasive) no longer support those versions so we can’t support those version either. We suspect you will have some sort of problems with those older version.

  • Don't see your idea?

Elliott Forum

Feedback and Knowledge Base