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  1. Enter Multiple Items for Kit Gross Requirements Report

    One of our users recently started using the Kit feature in Elliott. One of the issues their sales team is running into is when a customer wants more than one kit that have some of the same components. How can the salesman determine if there are enough components for all of the different kits? They tried to use the Kit Gross Requirements Report. But unlike BOMP Gross Requirements Report, the Kit Gross Requirement does not allow them to enter multiple kit parent items.

    So it is suggest to add the capability to Kit Gross Requirements Report to allow entering of…

    2 votes
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  2. Provide Reason on Why A Pick Ticket Is Not Printed

    There are many selection criteria on the pick ticket printing screen. Sometime when a pick ticket is not printed, user often wonder why that is the case and then become a support incident to Netcellent. We had documented the common reasons why a pick ticket is not printed in the knowledge base with the following URL:

    http://support.elliott.com/knowledgebase/articles/426446-common-reasons-why-pick-ticket-does-not-print

    It would be nice to know why a pick ticket is not printed.

    However, there's a potential issue if we should implement such a feature. For example, if user try to print a range of pick tickets and if one of the order…

    2 votes
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  3. In GL Interfacing from Other Package, default to Use Customer/Vendor Name instead of Number

    In General Ledger -> Processing -> Interface from Other Packages -> Interface, when user choose to interface with "AP", then system will prompt:

    * Using Vendor Number or Name

    If user choose to interface with "AR", then system will prmopt:

    * Using Customer Number or Name

    Currently, system always default to use Vendor or Customer Number. However, most of the users prefer to use Vendor or Customer Name. So it may be desirable to introduce G/L Global Setup Flags to determine the default value so users does not have to override the system default each time.

    2 votes
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  4. Change the Default Export Path for CSV files to not be the Elliott Installation Path

    By default, the export path for all CSV files that do not get explicitly set somewhere in Elliott is the Elliott installation path. Can there be a global setting to change the default path to the "C:\" drive or whatever custom path the company wants to use? Having users touch or access any files in the Elliott installation directory without the use of Elliott has always seemed like a bad idea to me.

    2 votes
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  5. Contact Support Auto-Fill contact info

    It would be nice if there was a way to auto-fill and have our info there when filing a support ticket instead of having to enter each time, especially after you sign-in. All that shows up is the email address.

    2 votes
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    completed  ·  1 comment  ·  Admin →
  6. File Attachment

    Add file attachment to support ticket

    2 votes
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    completed  ·  1 comment  ·  Admin →
  7. Check to See If Any Item in a COP Sales Order Is Locked Before Committing to Posting That Order

    Many users perform COP Invoice Posting overnight as a deferred processing action. However, if an item is locked by a user (for example, in the case where a user brings up the Item File Maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be out of whack. This can have a profound impact on 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users to prevent locking: Teach users not to lock the item file in…

    2 votes
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  8. Check to See If Any Item is Locked Before Performing Reset Quantity Allocation

    Many users perform an I/M Reset Quantity Allocation overnight as a deferred processing action. However, if an item is locked by a user (for example, should a user bring up the item file maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be incorrect. This can have a profound impact on the 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users how to avoid locking. Teach users not to lock the item file in Item…

    2 votes
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  9. Check If Valid PO Number Entered for EDI Trading Partner

    If a customer has an EDI Partner profile setup, general speaking, they would (1) need a valid PO number; (2) need the PO number be less than 22 digits because that's standard EDI limit.

    For (1), we should setup a flag in EDI trading partner profile to indicate whether PO number is required or not. For (2), it is safe to assume that if the EDI trading partner profile is setup for the customer, then the PO length should not exceed 22 digits. Currently, Elliott allow 25 digits PO number.

    The implementation should apply to the following areas: (a) COP…

    1 vote
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  10. Add Wish List Access to Order Entry

    In the Order Entry Item Search menu, add the ability to access and maintain the customer's Wish List. You can then select an item in their Wish List and it enters it for you to begin entering the line item.

    1 vote
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  11. Option to Supress Total Weight When Print Packing List

    Currently, when print packing list, the total weight is always printed at the the bottom of the packing list like:
    TTL WEIGHT - 999,999.999
    It has been suggested by some users that the total weight in Elliott is not necessary correct due to various reasons. Therefore, it would be desirable if the packing list does not print total weight. We could potentially introduce a global setup flag for this purpose. If we should make this change, this flag should apply to both regular packing list, as well as packing list by box.

    Please let us know how do you feel…

    1 vote
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  12. Support Phantom Locking with Item and Customer Change

    Currently, most of the locking conflicts in Elliott come from user going to item or customer file maintenance change mode. User keep the change record on the screen without releasing it. This can happen when the user is interrupt with a phone call, or has to take a break. This however, causing extensive locking for other users who need to update the item or customer record and wait have to wait in the locking loop until this record is released.

    It is suggested that we should consider implementing phantom locking on Item and Customer in the change mode to avoid…

    1 vote
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  13. Material Production History Report - Totals

    When printing the Material Production History Report it does
    not provide totals for Order QTY or Rptd. Qty. It would be nice
    to have this feature.

    1 vote
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  14. PSQL v13 - (now called Zen Embedded ) is this supported for Elliott v8.2?

    Looking to see if the new version of PSQL v13 is supported.
    Let us know.

    1 vote
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    1 comment  ·  Admin →
  15. COP Edit list

    COP Edit list - Cans anything been done to export the other 2 salesman & percentage to the csv file? It would make Sorting / using pivot tables easier.

    1 vote
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    completed  ·  0 comments  ·  Admin →
  16. Pick ticket to print in bin sequence from work order entry screen

    It would be helpful after a work order is created and it asks if you want to print the pick ticket, that there would either be a global setup or option to print out in bin sequence. This would eliminate having to go to another screen in order to do so.

    1 vote
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  17. Password Control on Update Parent Cost in Inventory? in Print Costed Bill Of Material

    When running Print Costed Bill of Material we might want the abiliity to allow only specific users to answer Y in Field 15, Update Parent Cost in Inventory? I thing that Global and User Password control is necessary here.

    1 vote
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  18. Change the logging of Mass Email to be by user and date

    Right now, if multiple users are sending mass emails at the same time Elliott will try to record everything in the log file. Since there are multiple users sending emails at the same time, the log file will get locked and a new one will be create. This happens over and over resulting in many, many log files.

    If the log files were recorded by USER and Date there would be no concurrency issue. Each user would write to their own log file and there would be far less log files created in a day.

    1 vote
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    completed  ·  0 comments  ·  Admin →
  19. Put An Order On Hold Or Choose Third Party Billing From Sales Desk Screen

    Currently we don't have the ability to place an order on hold or to select third party billing when writing up a new order through sales desk. We have to go back into an order entry screen to put in the H for hold, T for third party billing, etc. Having the ability to do that when closing out an order in sales desk would be very helpful.

    1 vote
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  20. Access the Payment Window from the Order or Invoice Inquiry Screen

    Is this new feature for viewing only or can you enter payment information as well once an order is Billed, Invoiced, or Posted?

    If for more than viewing, do you have an article on this? I couldn't find anything more than it being listed on updates in 8.2

    1 vote
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