141 results found

1. Enter Multiple Items for Kit Gross Requirements Report

   One of our users recently started using the Kit feature in Elliott. One of the issues their sales team is running into is when a customer wants more than one kit that have some of the same components. How can the salesman determine if there are enough components for all of the different kits? They tried to use the Kit Gross Requirements Report. But unlike BOMP Gross Requirements Report, the Kit Gross Requirement does not allow them to enter multiple kit parent items.

   So it is suggest to add the capability to Kit Gross Requirements Report to allow entering of multiple kit parent items.

   Ideally, we can consider to enhance BOMP Gross Requirements Report to allow the entering of kit parent items. This way, user can perform gross requirements on both regular manufacturing items and kit items together.

   One of our users recently started using the Kit feature in Elliott. One of the issues their sales team is running into is when a customer wants more than one kit that have some of the same components. How can the salesman determine if there are enough components for all of the different kits? They tried to use the Kit Gross Requirements Report. But unlike BOMP Gross Requirements Report, the Kit Gross Requirement does not allow them to enter multiple kit parent items.

   So it is suggest to add the capability to Kit Gross Requirements Report to allow entering of… more

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   completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   This is completed and is in the current Elliott update.

2. Calculate Current Item Pricing Based on System Date, not Order Date

   When entering a new line item on a new or existing order, use the system date, instead of the order date, so that the current price at the moment is always used at the time of entry. This will allow the correct sale price on line items to be entered on all orders, whether or not the order date is outside of the item's sales date range.

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3. Blow Through & Flatten Phantom Non-Stock Items When Create BOMP Material or Plus Work Order

   The BOMP (Bill of Materials) often have a challenge to reconcile how engineering and production like to setup the product structure.

   From the engineering point of view, they like to use phantom (non-stock parent) items as a logical module and reference them through out the BOMP product structure setup. When they need to change this logic module, they only need to change the phantom item product structure in a central place. This is much easier for them to manage. If they don't use phantom items, they will need to edit the BOM product structure item by item. So every time, if there's a change in engineering design that affect multiple similar items, it will be a lot more difficult to reflect the changes in product structure if no phantom items is used.

   On the other hand, from the production point of view, they need to pick the materials for production. That include the components of the phantom items at all levels. The multiple levels nature of phantom items make it difficult for the picking and production reporting.

   Therefore, an idea has come up to suggest that we should flatten the the product structure when a work order is created. Legacy work order does not have the captured bill of material capability. So this feature will only apply to material or plus work order.

   In order not to affect the existing users with this new feature, we will need to add a global setup flag in Dist -> BOMP Global Control.

   Flatten Phantom Items BOM Structure to Create WO?
   

   The default value is "N". If user answer "Y", then we shall prompt for a 2nd question:

   Increment Sequence for Flatten BOM Structure?
   

   The default value is "5". User can enter value between 1 to 10. Enter 10 means user can have maximum 99 components after the blow through of phantom items. 5 means 199 components and 1 means 999 components. Each user should answer this carefully based on their own situation.

   Once this feature is enabled in Global Setup, then during a creation of work order, each components is copied and re-sequenced by the above designated increment value, regardless whether there are phantom items or not. If the maximum sequence number is reached, then that's considered as an error condition, then an error should be given to the users and the work order should not be created.

   By introducing this feature, the engineering can continue using their phantom items. The production will have a clean bill of materials contain no phantom items. This make the production a lot easier for picking and reporting the actual materials used. Production can use the scan/verify feature in plus work order after the phantom items removed from the WO material structure. The reporting of the actual materials used will be much simplified after the non phantom items.

   In Material and Plus work order, there's a feature to compare the original BOM product structure vs. the WO product structure. This feature will make it very difficult, if not impossible, to compare. Therefore, once this feature is enabled, the comparison feature will be turned off.

   The BOMP (Bill of Materials) often have a challenge to reconcile how engineering and production like to setup the product structure.

   From the engineering point of view, they like to use phantom (non-stock parent) items as a logical module and reference them through out the BOMP product structure setup. When they need to change this logic module, they only need to change the phantom item product structure in a central place. This is much easier for them to manage. If they don't use phantom items, they will need to edit the BOM product structure item by item. So every time,… more

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   completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   We had completed this project and released it with V7.55.622 which can be downloaded from Elliott website.

4. Provide Reason on Why A Pick Ticket Is Not Printed

   There are many selection criteria on the pick ticket printing screen. Sometime when a pick ticket is not printed, user often wonder why that is the case and then become a support incident to Netcellent. We had documented the common reasons why a pick ticket is not printed in the knowledge base with the following URL:

   http://support.elliott.com/knowledgebase/articles/426446-common-reasons-why-pick-ticket-does-not-print

   It would be nice to know why a pick ticket is not printed.

   However, there's a potential issue if we should implement such a feature. For example, if user try to print a range of pick tickets and if one of the order is skipped for "obvious" reason, it will be counter productive for the system to provide such a reason to the user.

   Therefore, we suggest limit this feature to only when user choose the "Starting Order Number" and "Ending Order Number" to one single order. If user wish to print pick ticket to one single order, and the pick ticket is not printed, then instead of show "Nothing in Range", we can show the reason why the order is skipped on the printing output.

   There are many selection criteria on the pick ticket printing screen. Sometime when a pick ticket is not printed, user often wonder why that is the case and then become a support incident to Netcellent. We had documented the common reasons why a pick ticket is not printed in the knowledge base with the following URL:

   http://support.elliott.com/knowledgebase/articles/426446-common-reasons-why-pick-ticket-does-not-print

   It would be nice to know why a pick ticket is not printed.

   However, there's a potential issue if we should implement such a feature. For example, if user try to print a range of pick tickets and if one of the order… more

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   completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   The feature had been implemented on 4/24/15 and will be available in the next update.

5. In GL Interfacing from Other Package, default to Use Customer/Vendor Name instead of Number

   In General Ledger -> Processing -> Interface from Other Packages -> Interface, when user choose to interface with "AP", then system will prompt:

   * Using Vendor Number or Name
   

   If user choose to interface with "AR", then system will prmopt:

   * Using Customer Number or Name
   

   Currently, system always default to use Vendor or Customer Number. However, most of the users prefer to use Vendor or Customer Name. So it may be desirable to introduce G/L Global Setup Flags to determine the default value so users does not have to override the system default each time.

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   completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   This project was completed and released in Elliott 7.56.308/8.06.308 release.

6. Add an option to eContact Processor that removes duplicate email addresses

   Right now, many eContact Processor queries can result in the same eContacts being included on the list multiple times. An example would be using invoice headers as the Category. After processing the list, it would be extremely helpful if there was another option at the bottom of the Process tab that would run through the processed list and remove all duplicate eContacts. This would create a unique list of eContacts suitable for emailing. The manual way of removing eContacts from the list is extremely time consuming.

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   completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   Per our developer, the default behavior is supposed to be to eliminate duplicates (there is an override check box on the Filters tab). But we introduced this error in 2012 when fixing something else. We have corrected this error and the fix will be in the next update.

7. On Export Processor default the "Include Field Titles" to be checked.
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   completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   This change is completed in Elliott V8 and will be in the next release.

8. Print Duplicate Invoices from Invoice History by Range Criteria

   Currently, user can print duplicate posted invoice by going to COP -> Processing -> Print Duplicate Invoice. However, this function only allow printing invoice one at a time. It may be desirable for some users to print by range, i.e. starting invoice number and ending invoice number.

   For example, one use case is a salesman prepare a list of invoices for a customer purchased for the prior month as a special customer services. In that case, the salesman would like to prompt for "Customer Number" and "Staring/Ending Invoice Date". Please provide feed back on your use case so we can better determine what kind of range selection criteria to provide.

   Currently, user can print duplicate posted invoice by going to COP -> Processing -> Print Duplicate Invoice. However, this function only allow printing invoice one at a time. It may be desirable for some users to print by range, i.e. starting invoice number and ending invoice number.

   For example, one use case is a salesman prepare a list of invoices for a customer purchased for the prior month as a special customer services. In that case, the salesman would like to prompt for "Customer Number" and "Staring/Ending Invoice Date". Please provide feed back on your use case so we can… more

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   completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   This project is done and will be released in the next Elliott update.

9. Add Function Key to Print Duplicate Invoices from Order Inquiry

   When looking at the invoice history for a customer in Order Inquiry, it would be very convenient to hit a function key and print a duplicate invoice for the highlighted invoice. This would be much more efficient that typing invoice numbers into Print Duplicate invoice and referring back and forth between 2 screens. This would work very similar to the ability to print picking tickets from Order Inquiry.

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   completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

   This is completed and will be in the next Elliott update.

10. Add ability to Open an Order in Order Entry from the Open Orders Inquiry Special Function Screen

    When viewing orders in the Open Orders Inquiry window accessed by hitting Alt-O or clicking under the Special Functions button, it would be great to have the ability to right click on an order and open it directly in Order Entry. Right now, you have to find your Order Entry window and then key in the information to open it for editing.

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    completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    This feature had been implemented with Elliott V8.2.

11. Print UPC Code on Invoice

    Currently, UPC Code is one of the item note field which can be printed on the invoice. However, item note filed is reserved for 30 digits. I only want to print the first 12 digits so the UPC code does not encroach into the space of field on the right side. Can you make a change to detect if a particular item note field is a UPC code code and set the size accordingly.

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    completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    Form Maintenance has been changed to determine which item note field is used for the UPC code according to the Additional Search Key option in Global Setup. If an item note field is designated as a UPC code, the field size will be limited to 14 characters in form maintenance. This is to support the printing of GTIN codes stored in the item note field as well as UPC codes.

12. Change the Default Export Path for CSV files to not be the Elliott Installation Path

    By default, the export path for all CSV files that do not get explicitly set somewhere in Elliott is the Elliott installation path. Can there be a global setting to change the default path to the "C:\" drive or whatever custom path the company wants to use? Having users touch or access any files in the Elliott installation directory without the use of Elliott has always seemed like a bad idea to me.

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    completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    Elliott V8 had been changed so there’s no default exporting path.

13. Create Order Release Log File

    In COP -> Processing -> Release Held Order, we often have issue on who release the order and what was the original reason why the order was put on hold in the first place. Can we have an audit trail for whenever an order is released? Ideally, this released order audit trail should contains, date time, order and customer information. Most importantly, it should contains the person who released it and what was the original credit hold reasons.

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    completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    This project is completed and will be in the next release. There’s a global setup flag to turn on this feature. See the following article for detail: http://support.elliott.com/knowledgebase/articles/833913-feature-order-release-log-file

14. Item Last Received Date to Include BOMP Production Activity

    Currently, the item last received date only includes activity from PO Receiving. Can we include BOMP production activity as well?

    For manufacturing item, we do not purchase so there will be no last received date based on the current logic.

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    completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    This change is done and will be in the next Elliott update.

15. Contact Support Auto-Fill contact info

    It would be nice if there was a way to auto-fill and have our info there when filing a support ticket instead of having to enter each time, especially after you sign-in. All that shows up is the email address.

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16. Mass Create or Import for Product Category / Location Account File

    As you know, it is necessary to set up the G/L codes for each location
    whenever you add a location. Is there a way to do a mass create or import from a CSV file so all the product categories could be imported into a location with the proper G/L codes for sales and COGS?

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    completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    Project completed and available in the current Elliott release. See KB article: https://support.elliott.com/knowledgebase/articles/1998523-feature-import-for-product-category-location-a

17. File Attachment

    Add file attachment to support ticket

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18. Message for safety stock

    I would like Elliott to send me a message or display a pop-up message when the safety stock levels of a few critical items are reached. Does anybody know how to do this?

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    completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    It is possible for finished goods that you sell. But there’s no such a feature for components. For finished goods, you will use the “Event” feature and subscribe to ADDORDIT (Add Order For Item) event. In this event, you can filter by item# and quantity available. You can specify when the item# = ?? and quantify available < ??, then the event is triggered to send email or show up on the person’s who enter the sales order.

19. Check to See If Any Item in a COP Sales Order Is Locked Before Committing to Posting That Order

    Many users perform COP Invoice Posting overnight as a deferred processing action. However, if an item is locked by a user (for example, in the case where a user brings up the Item File Maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be out of whack. This can have a profound impact on 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users to prevent locking: Teach users not to lock the item file in Item File Maintenance for extensive periods of time. Make sure they exit Item File Maintenance quickly after changes are made. If users do not intend to change the item, they should use Item File Inquiry instead; or
    (b) Programming changes: Make a programming change so the system will read every single item on a sales order to make sure none of them are locked before committing to posting that order. If any one item is locked, then do not post that order. Instead, proceed to the next order and indicate so on the posting journal. A possible event can be created so users can subscribe to such an event and know that some orders did not post due to an item record being locked.

    Many users perform COP Invoice Posting overnight as a deferred processing action. However, if an item is locked by a user (for example, in the case where a user brings up the Item File Maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be out of whack. This can have a profound impact on 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users to prevent locking: Teach users not to lock the item file in… more

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    completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    This project is completed and is in the latest Elliott update.

20. Check to See If Any Item is Locked Before Performing Reset Quantity Allocation

    Many users perform an I/M Reset Quantity Allocation overnight as a deferred processing action. However, if an item is locked by a user (for example, should a user bring up the item file maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be incorrect. This can have a profound impact on the 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users how to avoid locking. Teach users not to lock the item file in Item File Maintenance for extensive periods of time. Tell your users to exit Item File Maintenance quickly after changes are made. If users do not intend to change items, they should go to Item File Inquiry instead; or
    (b) Make a programming change so the system will read every single item to make sure none of them are locked before committing to the reset process. If any one item is locked, then abort the reset routine and indicate so on the report. A possible event can be created so users can subscribe to such an event and know that the reset did not take place successfully due to record locking.

    Many users perform an I/M Reset Quantity Allocation overnight as a deferred processing action. However, if an item is locked by a user (for example, should a user bring up the item file maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be incorrect. This can have a profound impact on the 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users how to avoid locking. Teach users not to lock the item file in Item… more

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    completed  ·  AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded

    This change is done. The reset quantity allocation program will now check if any item is locked before proceeding to reset quantity allocation. This will avoid locking waiting in the loop during defer processing at night time. This feature is in the latest Elliott update.

    The same change is also applied to Reset Quantity on Order.