Post your ideas, questions, or feedback.

Age Affected Customer Accounts When Posting Cash Receipts

When posting a Cash Receipt batch, age the affected customer accounts so that the period values are consistent with the rest of the customers account. This would make sure that the customer's credit data is consistent at almost all times.

This inconsistency leads to confusion by non-credit departments in reading a customer's account as the periods do not line up with payments made, last payment date, customer balance, etc... Customers that can see this data on a website or portal will also be viewing inconsistent data which can lead to confusion.

This data is inconsistent until an account statement is printed or the Age Customer Account function is used, which could be entire work days. Both also include someone performing more steps and taking more time.

For customer's that do not age in deferred processing or regularly print statements, the data remains inconsistent for a long time.

1 vote
Sign in
Signed in as (Sign out)

We’ll send you updates on this idea

Aaron Keating - Lipsey's, LLC shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Signed in as (Sign out)

Feedback and Knowledge Base