SYMENU System Manager Introduction 1

Introduction

 

Welcome!

           

The Elliott System Manager manual provides information on how to install and set up your Elliott System, features found in all the Elliott packages, and utilities located on the Util_Setup pull-down menu on the Elliott main menu.

 

While this manual is designed as a reference tool to assist new users learning to use Elliott, it is important for you to be familiar with the information here before actually running the software.  This will prevent many problems and reduce the time it takes to solve any that may occur.  While the volume of documentation that arrived with your Elliott system may appear overwhelming, much of it is meant to be used mainly during troubleshooting.  Take a few minutes to read through the sections of this book and you will be rewarded with much smoother sailing later on.

Before You Get Started

The following checklist is provided as a tool to guide you through the installation and configuration of your new Elliott Software.  As you become familiar with your system, and wish to increase the benefits to your company, please refer to the additional sections of all your manuals.

What You Have Received

You should have received a program CD,  a registration diskette (excluded if Demo was purchased) and the latest release notes.  Help, user manuals for all packages and other documentation are included on the CD.  If any of the above is missing, contact your Elliott reseller or the NETcellent System Inc.  Customer Service Department at (888) 595-3818.

Where To Go For Help

Should a problem occur with your Elliott Software, use the following procedure to assist in finding a solution:

 

1.       Press Shift-F1 to display help files for the appropriate field, application, or package.  For more information on using help files, see the Online Help section of this manual. Refer to the Elliott user manual for the appropriate package.  If the Elliott system displays an error message, see Appendix A of this manual for error descriptions and possible solutions.

2.       For the latest updates information, access Elliott web site at http://www.elliott.com.

3.       Contact your Authorized Elliott Reseller, or NETcellent System Inc. if you have purchased direct support.

 

When calling your reseller or NETcellent Technical Support Department, please have the following information available:

 

Ø       Elliott license #

Ø       Elliott Version #

Ø       Package release # (i.e. A/R V7.OO)

Ø       Application where the problem was encountered (i.e. G/L Budget File Maintenance)

Ø       Error number (if applicable)

Ø       Operating Environment

-          Hardware

-          Operating System and Version

-          Network information (if applicable)

-          Pervasive Version

 

The following outline is designed to show the “big picture” for installing and using Elliott Software.  You can also use it as a reference when reinstalling or updating your Elliott System.

 

 

For specific instructions on installing your Elliott Software, see the Initial Startup Checklist that follows this outline.

 

I.                     Setup hardware and operating system.

Make sure your hardware meets the minimum requirements specified in the Hardware Requirements section of this manual.  Set up your operating system, network, and file handling software according to the specifications in this individual package manual.

II.                   Install the Elliott Software.

Follow the Initial Startup Checklist to install the Elliott programs, help, tutorial, and registration files.

III.                  Enter Company Setup information.

Enter the Company Setup application to tell the system, which packages you will be using and where they are located.

IV.                Initialize necessary files.

This setup will be done automatically if you create a new company and specify the module and drive letter for each module before you startup the company.  However, if you choose to turn on additional modules in the future, then you will need to initialize the individual package files using the File Utilities application. (This should be done for your company files only, not in the Tutorial Company!)

V.                  Enter package setup information.

Enter each package’s Setup application and tailor how the package should function to your company’s needs.

VI.                Key in maintenance application in each package and enter your company’s data (i.e. customers, inventory, etc.).

VII.               Begin Processing.

VIII.             Use Elliott to increase your profits and improve your customer satisfaction.

 

 


Elliott Software Manuals

 

Elliott Software Packages are menu-oriented.  This means that a selection of applications will be displayed on the screen in five pull-down windows.  These windows are Maintenance, Inquiry, Processing, Reports, and Global Setup.

Maintenance

 

The Maintenance window is used for establishing and supporting applications.  An example would be the Customer File Maintenance in the Accounts Receivable where you may Add, Change, Delete, List customers.

Inquiry

 

The inquiry window is used for query only.  Add, Change or Delete can’t be done in the Inquiry application.

Processing

 

The Processing window is used for data entry, posting, period end processing and printing forms such as Invoices.

Reports

 

The Report window is used for the printing of package reports.

Util setup

 

The Util-Setup window is used for performing application setup, printing spooled reports, and in some packages, the definition of forms to be used within that application.

 

Global Setup

 

Contains additional setup procedures for features and functions that the user may wish to setup to improve functionally and productivity.


 

 

 

This Page Intentionally blank


Initial Startup Checklist

 

 

Installation

Configuration

Startup

 

The following checklist is for initial installation, configuration, and start-up of live object code.  If you intend to use the tutorial data provided, do not perform the steps preceded by an asterisk (*) while in the Tutorial Data Directory.  If you perform the steps marked by an asterisk, it will delete the tutorial files and the data will be lost.

 

Step #1            Turn to the Hardware Requirements section and verify that your computer meets the requirements to successfully run Elliott Software.

 

                        Installation:  The next section of this manual begins the installation process.

 

Step #2            Tailor the system to your company’s needs using the Company Setup application.  For instructions, turn to Company Setup under the Main Menu Util_Setup Menu section of this manual.

 

Step #3 (*)        If password security is desired, set up passwords using the Password Setup application. For instructions, turn to Password Setup under the Main Menu Util_Setup Menu section of this manual.

 

Step #4 (*)        Set up printer fonts and codes using the Printer Setup application.  For instructions, turn to Printer Setup under the Main Menu Util_Setup Menu section of this manual.

 

Step #5            If you will be printing labels from the A/R, A/P, or COP packages, set up label codes using the Label Code Setup application.  For instructions, turn to Label Code Setup under the Main Menu Util_Setup Menu section of this manual.

 

 

Note:    Up to this point, you have loaded all the programs onto the computer and entered your company’s data in the Company File.  You are now ready to start setting up the individual packages (i.e. G/L, A/R, A/P, etc.).

 

The following is a recommended order for setting up all the Elliott Accounting/ Distribution Packages.

 

    1. G/L

    2. A/R

    3. A/P

    4. PR

    5. B/B

    6. I/M

    7. BOMP

    8. COP

    9. P/O

 

 

Step #6            Go into each package (G/L, A/R, A/P, etc.) and enter the data in the setup application under each package’s Util_Setup pull-down menu.

 

Step #7            Go into the applications under the Maintenance pull-down window of each package and enter the data requested.  Refer to the Startup section of each package’s user manual for the proper order of accessing the applications.

 

Step #8            Refer to the Processing section in each package’s user manual to perform Daily, Period and year-end Processing Procedures.

 

Step #9            Your Elliott software is now ready for you to use to increase your profits and improve your customer satisfaction.

 

 


Overview

Operating Systems

 

Elliott V7.00 is a Windows 32-Bit application and currently supports the following operating systems:

 

Client

            Windows 98

            Windows ME

            Windows NT 4.0

            Windows 2000

            Windows XP

 

Networks

            Novell Netware 3.2

            Novell Netware 4.x

            Novell Netware 5.x

            MS Windows NT 4.0

            MS Windows 2000

            MS Windows 2003

            MS Windows XP

            Peer-To-Peer Network with no more than 3 users

 

Windows NT/2000/XP

 

An Elliott application performance on a Windows NT/2000/XP workstation is significantly faster than on a Windows 98/ME workstation.  This has to do with the fact Windows NT/2000/XP is a true 32-bit operating system while 98/ME is a 32-bit operating system built on top of 16-bit architecture.  Also, Elliott is much more reliable when running on Windows NT, 2000 or XP.  For report printing, it is up to 50% faster than a Windows 98 workstation.  The screen refresh speed is probably even more.

 

Some of the problems related to Windows 2000/XP have to do with the way it changes how user groups work.  Specifically, when you start Elliott, the system will attempt to update the HKEY_LOCAL_MACHINE registry in your computer where the PSQL Microkernel routing is set.  If the setting to use Requester or Local engine is different between EL700.CFG’s setting, Elliott will update the local registry to be the same as EL700.CFG.  Elliott is not able to update the local HKEY_LOCAL_MACHINE registry with Windows 2000/XP if you do not have power user privileges.  This may cause problems for the PSQL client.  However, this is not a problem for power users and we suggest that you always log in as a power user in a Windows 2000/XP environment.

 

Hardware Requirements

 

PC Pentium II 100 Mhz with 64 Meg RAM.  To run a fully installed Elliott Ver. 7.00 you will need 300 MB of hard drive disk space.  Pervasive may have other requirements and you should review these to see if they exceed the requirements listed here.


Installation Directory

 

By default, Elliott installs to a “C:\ELLIOTT7” directory.  However, you have the option to install to any directory.  If you are in a network environment, we suggest you install Elliott on a network drive so all users can share the same directory for Elliott.  This will simplify your update and upgrade process as you will only need to update one directory that applies to all users.  In a network installation, there is no local client (DLLs) required to be installed on your local hard drive.  The only requirement to setup a workstation to work with a network-installed version of Elliott is to set up a desktop shortcut.

 

Licensing Issues

For Elliott Business Software users, there are no special licensing requirements other than the number of users.  The system counts each concurrent workstation using Elliott as one user; no matter how many sessions that workstation may open.  Elliott V7 can run simultaneously with Elliott V6.7.  However, the Elliott V6.7 users who access the system will be counted as a user as well.  Therefore, your user license count should be the total number of users for Elliott V6.7 and Elliott V7.0.

 

The Elliott Version 7 License is named ELIREG70.DAT and must be copied into your startup directory (i.e. F:\ELLIOTT7).  Without this license present, the system operates in demonstration mode with certain limitations imposed.

Systems Manager

  1. Mapped Drives Disappear After Logoff or Reboot
  2. Using Raw Data Pass Through for Dot Matrix Printer on Windows 10 Does Not Work
  3. How Do I Find The Workstation That's Infected with The Crypto Ransom Ware?
  4. How to Reset the Counter in *.DAT Files After Recovery from Crypto Ransom Ware Attack
  5. Aging Shows Differently After Database Rebuild
  6. What Do I Do When My Anti-virus Software Reports Elliott EXE File as a Virus?
  7. High CPU Usage and Performance Issues After Implementing NTFS Security
  8. "We can't verify who created this file. Are you sure you want to run this file?"
  9. Problem with Printer Configuration If Running Elliott from Multiple Workstations
  10. Inconsistent Elliott Error on Terminal Server
  11. How to Restore Elliott from CryptoWall Ransomware Attack
  12. Clarify Laser Forms Line Item Level Barcode Printing
  13. Is Dot Matrix Printer Still Supported in Elliott with Windows 10?
  14. Should I Install the 32-bit or 64-bit Outlook/Office?
  15. I Receive Error 114 When I Start Up Elliott on the Server
  16. Manage Data Execution Prevention (DEP) Through Registry Editing
  17. Windows Defender May Cause Elliott Start-Up Difficulties
  18. Why Do I Exceed Elliott User License Count When There are No or Very Few Users in Elliott?
  19. What Causes Load Error 198?
  20. How the Windows Scheme You Choose May Affect the Elliott Screen Display
  21. Still Get Error 114 After Adding All Elliott EXE Files to the DEP List
  22. How to Copy Laser Form Templates from Company to Company
  23. Weird Character Displayed for Backslash (\) Character
  24. Does Elliott Support Desktop Virtualization?
  25. Access Is Denied When Launching Elliott V8 Report Viewer
  26. User Cannot See Some Spooled Reports in Elliott V8
  27. Why Does the User List Function Take Forever to Bring Up?
  28. I Am Running Out of Invoice Numbers -- I Need Direction to Archive Invoices
  29. Algorithm to Speed Up eContacts List in Elliott V8
  30. Elliott Requires Volume Supporting 8dot3name
  31. Elliott Running Extremely Slow on Windows 8 with Trend Micro Anti Virus Software Installed
  32. What Causes "File Table Exceed Limit" Error?
  33. Mass Email Time Out
  34. Report Incomplete After 4 Hours: Event Stops Working After Upgrade to Elliott V8
  35. File Created in C:\ Root Directory Disappears
  36. Is There a Way to Create and Distribute Elliott Printer Configurations?
  37. What Are "COBOL Only" or "User Defined" Event Actions? Can We Use Them in Any Way?
  38. How to Purge WSORDHDR.BTR and WSORDLIN.BTR files?
  39. CPORDLS (Order Serial/Lot File) Btrieve Page Size
  40. Create PO Receiving Event to Trap Negative Qty on Hand Problem
  41. Reducing File Sizes for INITLFILE.LOG & SYACTLOG.BTR
  42. Windows 10 and Trend Micro Anti-Virus Software
  43. The Remote Certificate Is Invalid According to the Validation Procedure
  44. Customer Has Multiple Primary Contacts or No Primary Contact
  45. Btrieve Error 46 on S/M Activity Log File
  46. Multi-Currency Workarounds in Elliott
  47. Using the Export Processor to Export Data
  48. Instructions for Importing Laser Form Template
  49. I Am Unable to Post or Enter a Date for the New Year
  50. Does Elliott Work Under Virtualized Desktops Infrastructure (VDI)
  51. Btrieve Error 80 During Defer Processing
  52. Lauch CSV File -- There Was a Problem Sending the Command to the Program
  53. Feature - System Users File Integrity Check
  54. Receive Error in NWSMSCRN for Function Pf-Map-Coordinate-Space
  55. Not Able to Receive Event Emails from Certain Users
  56. Feature - Events for Add Note and Delete Note
  57. When and How to Use DDF2BTR.EXE Utility
  58. Elliott Last Printing Job Overrides Windows Default Printer on Windows 10
  59. Not Able to Change Attributes Added by Other Users
  60. Feature - New Context Menus in v8.0 Spooled Reports Manager
  61. Feature - Automatic Archiving of Spooled Reports in Elliott v8.0
  62. Feature - Enhanced Security for Attributes
  63. Feature - Deferred Processing Multiple Times Per Day
  64. Feature - Ability to Specify User ID in User Search
  65. Feature - Utility to Re-Calculate Item First Received and Last Received Date
  66. NSCTLMN1 Global Setup Time Clock Global Setup
  67. How to Set Up One-to-One Restriction of Customer and Item
  68. Recursion Error When Drill Down to Item File Inquiry
  69. Error Invoking Macro - Cannot Install Hook
  70. Feature - Record Navigation in Attribute Window
  71. Error Connecting VPN from Windows 10 to Windows 2008 Server
  72. How to Stop Users from Sending Elliott Reports through Email
  73. Does Elliott Support Windows 10?
  74. It Is Extremely Slow to Run Elliott over VPN Connection
  75. SYTIMCLK Systems Manager General Time Clock
  76. Feature - Recalculate AP Vendor YTD and Last Year Amount
  77. XCO0100 Systems Manager Design Your Own Order
  78. Feature - Restrict Recurring Event for Number of Times for a Specific Reference
  79. How Do I Limit the Companies for Users?
  80. Feature - Enforced Report Destinations
  81. I Am Unable to Create a New User in Elliott
  82. Feature - PDF Printing in Elliott V8.2
  83. Feature: PDF PostOffice in Elliott V8.2, Introduction
  84. Feature: PDF PostOffice in Elliott V8.2, Part 1
  85. Feature: PDF PostOffice in Elliott V8.2, Part 2
  86. Feature: PDF PostOffice in Elliott V8.2, Part 3
  87. Feature - Added Checkbox and Description to Attribute List and the SPS Commerce Create Attribute Register
  88. Feature - Performance Options for eContact Activity Tab
  89. Feature - Mass Change Salesman Utility
  90. Elliott Installer File-In-Use Warning During Installation
  91. Unable to Run Elliott from UNC Path
  92. V8 Program Desktop Startup Shortcuts - Internal Macro
  93. Event When Order Put On Hold at Invoice Printing
  94. Feature - Time Clock Logoff Type
  95. Feature - Added Distribution to G/L History Files
  96. Feature - Utility to Update eContact PDF PostOffice Flags
  97. Can I Use Elliott for Sales, Telemarketing and CRM Purposes?
  98. Emailing PDF with SSPI Failed After Online Charging Using Credit Card
  99. Can You Explain How Elliott Stores Serial Numbers in Its Database?
  100. Converting Elliott Internal Date to Conventional Date Format in Excel
  101. All of a Sudden, My Terminal Server's Elliott Default Changed to Someone Else's Settings
  102. WannaCry Ransomware Security Recommendation
  103. Symantec Endpoint Protection Versions 12 and 14 Cause Elliott Startup Error
  104. Notes Security - From Global Setup, Note Type to Supervisory Relationship
  105. Remote Desktop Workstation Name
  106. Which Anti-Virus Software Do You Recommend to Installing on the Elliott ERP Server?
  107. Menu Access Error - You Do Not Have Access to CP,INQ, Menu Item 01
  108. Ping Test to Isolate Inconsistent Load Error 198
  109. The Definitions of Extra Flags in System Period Control Setup
  110. How to Use Procdump.exe to Create a Memory Dump for PSQL Engine
  111. Feature - Group Location Security
  112. NSCTLMN4 Global Setup Bill of Lading 1
  113. NSCTLMN4 Global Setup Bill of Lading 2
  114. NSCTLMN4 Global Setup Bill of Lading 3
  115. NSCTLMN4 Global Setup Bill of Lading 4
  116. NSCTLMN4 Global Setup Bill of Lading 5
  117. NSCTLMN4 Global Setup Bill of Lading 6
  118. NSCTLMN4 Global Setup Bill of Lading 7
  119. NSCTLMN4 Global Setup Bill of Lading 8
  120. NSCTLMN4 Global Setup Bill of Lading 9
  121. NSCTLMN4 Global Setup Bill of Lading 10
  122. NSCTLMN4 Global Setup Bill of Lading: Index
  123. Feature - Support 12 Months History in Export Processor
  124. NSCTLMN3 Inventory Management Global Control Setup 1
  125. NSCTLMN3 Inventory Management Global Control Setup 2
  126. NSCTLMN3 Purchase Order Global Control Setup 1
  127. NSCTLMN3 Purchase Order Global Control Setup 2
  128. NSCTLMN3 Bill of Material and Production Order Global Control Setup
  129. NSCTLMN3 Distribution Modules Global Setup: Index
  130. NSCTLMN5 Global Setup Change Quote to Order 1
  131. NSCTLMN5 Global Setup Change Quote to Order 2
  132. NSCTLMN5 Global Setup Change Quote to Order 3
  133. NSCTLMN5 Global Setup Change Quote to Order 4
  134. NSCTLMN5 Global Setup Change Quote to Order 5
  135. NSCTLMN5 Global Setup Change Quote to Order 6
  136. NSCTLMN5 Global Setup Change Quote to Order: Index
  137. I Cannot See the Spooled Reports Even though I Am an Administrator Equivalent User
  138. Multi-Currency Exchange Handling in Elliott
  139. How to be a Good Elliott Citizen
  140. Salesman Security
  141. SYMENU System Manager Introduction 1
  142. SYMENU System Manager Introduction 2
  143. SYMENU System Manager Introduction 3
  144. SYMENU System Manager Introduction 4
  145. SYMENU System Manager Introduction 5
  146. SYMENU System Manager Introduction 6
  147. SYMENU System Manager Introduction 7
  148. SYMENU System Manager Introduction 8
  149. SYMENU System Manager Introduction 9
  150. SYMENU System Manager Introduction 10
  151. Feature - Audit Trail of Accumulator Clearing
  152. SYMENU System Manager Introduction 11
  153. SYMENU System Manager Introduction 12
  154. SYMENU System Manager Introduction 13
  155. SYMENU System Manager Introduction 14
  156. SYMENU System Manager Introduction 15
  157. SYMENU System Manager Introduction 16
  158. SYMENU System Manager Introduction 17
  159. SYMENU System Manager Introduction 18
  160. SYMENU System Manager Introduction 19
  161. SYMENU System Manager Introduction 20
  162. SYMENU System Manager Introduction 21
  163. SYMENU System Manager Introduction 22
  164. SYMENU System Manager Introduction 23
  165. SYMENU System Manager Introduction 24
  166. SYMENU System Manager Introduction 25
  167. SYMENU System Manager Introduction 26
  168. SYMENU System Manager Introduction 27
  169. SYMENU System Manager Introduction 28
  170. SYMENU System Manager Introduction 29
  171. SYMENU System Manager Introduction 30
  172. SYMENU System Manager Introduction 31
  173. SYMENU System Manager Introduction 32
  174. SYMENU System Manager Introduction 33
  175. SYMENU System Manager Introduction 34
  176. SYMENU System Manager Introduction 35
  177. SYMENU System Manager Introduction 36
  178. SYMENU System Manager Introduction 37
  179. SYMENU System Manager Introduction 38
  180. SYMENU System Manager Introduction 39
  181. SYMENU System Manager Introduction 40
  182. SYMENU System Manager Introduction 41
  183. SYMENU System Manager Introduction 42
  184. SYMENU System Manager Introduction 43
  185. SYMENU System Manager Introduction 44
  186. SYMENU System Manager Introduction 45
  187. SYMENU System Manager Introduction 46
  188. SYMENU System Manager Introduction 47
  189. SYMENU System Manager Introduction 48
  190. SYMENU System Manager Introduction 49
  191. SYMENU System Manager Introduction 50
  192. SYMENU System Manager Introduction 51
  193. SYMENU System Manager Introduction 52
  194. SYMENU System Manager Introduction: Index
  195. Elliott V7.0 Release Notes: What's New Since Elliott V6.7
  196. Elliott V7.1 Release Notes: What's New Since Elliott V7.0
  197. Elliott V7.2 Release Notes: What's New Since Elliott V7.1
  198. Elliott V7.3 Release Notes: What's New Since Elliott V7.2
  199. Elliott V8.1 Release Notes: What's New Since Elliott V8.0
  200. Elliott V7.4 Release Notes: What's New Since Elliott V7.3
  201. Elliott V7.5 Release Notes: What's New Since Elliott V7.4
  202. Elliott V8.0 Release Notes: What's New Since Elliott V7.5
  203. Elliott V8.2 Release Notes: What's New Since Elliott V8.1
  204. Drill Down and Receive Message You Do Not Have Access
  205. Problem Running Elliott After Upgrading Windows 10 to Fall Creator Edition
  206. MAPISendMail failed! Not supported [26]
  207. What Information Is Stored in System 12 Months Table (SY12MONS)?
  208. Elliott Telephony Integration - How to Call through My Telephone Set from eContact?
  209. Error Adding Printer Configuration After Latest Windows 10 Update
  210. Anti-Virus Causes PostOffice Emailing Problem
  211. Feature - Equal Sign Support in Export Processor
  212. Running Elliott 8.2 and Up on Windows 2003 Server
  213. How Can I Find Out About New Elliott Events Added or Changed Lately?
  214. Feature - Export Enhanced Attribute Predefined Code Value and Description
  215. Error 114 with GUIUTL32.LBR\GUIUTIL.int in Defer Processing
  216. EL800.EXE - Bad Image - MSVCRT20.dll Is Either Not Designed to Run on Windows or It Contains an Error
  217. Anti-Virus Caused Failure on Crystal Reports ODBC Access
  218. AVIRA Anti Virus Software Kills Elliott EL800 Executable

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