SYMENU System Manager Introduction 17

Consolidate Duplicates In The Same Batch



“Consolidate duplicates in same batch” applies to events that take place in a batch process mode such as PO Receiving.

 General Example:

You have a Specific Event, e-mail type action, related to receiving an item into inventory.  If this item appears 4 times on the vendors packing slip and each is received as a separate line receiving, four e-mails will be triggered when the batch has been posted.  If the “Consolidate duplicates in same batch” is checked, the system will consolidate the 4 receivings into 1 e-mail.

Template Variables

 Template variables extend the flexibility of templates by allowing you to define your own set of criteria (template values) to be input before triggering the event.  By example, we will create a template using variables and show you how to use it.



 A customer would like to be notified when an out-of-stock item is replenished, but does not have access to e-mail.

Step 1.

 In Inventory Item File Maintenance, Change Mode, open any item.  For this scenario we will use item “Clock.”

 Click the Specific Events Icon or press Ctrl-E to open the Event Request Window.

 Press F5 to find, highlight, and insert Program PO2002 Receive Item.  This opens the Event Action Request Window.

 Step 2.            

 Event Action Request General Window

 Action Type       = E-mail

Disposition        = One-time Request

Expiration          = Never Expires

Click Subscribe To All

Step 3.

                        Open E-Mail Folder

 Click Templates – Create New

If the system notifies you that one or more templates exist and asks if you wish to use one, answer “N”.

 Complete Template


1.                   Enter Description of Template

2.                   Right Click, select Template Variables, and define the template value.

3.         Repeat Step 2 for Name, Telephone, Extension, and any additional user defined prompts you may require.

Step 4.             Save Template

Step 5.             Press Use Template

The user-defined template values now appear.  Leave blank and Press Okay because at this point we do not need to complete the prompts.

Step 6.             Enter the To: e-mail address.  This will be the person (order entry person, salesman, Admin Assistant, etc.) responsible for the action to take place.

 Step 7.             Save

Using The Template Variable

In COP or Sales Desk, whenever an item has insufficient quantity to ship, the user is alerted via a popup box.  In this template variable example, we will be processing orders in Sales Desk.




As soon as the user is alerted, he may tell the customer, “We are out stock right now.  Would you like me to notify you when it is available?”

If the customer says “yes,” but does not have an e-mail address:

Step 1.

User presses the “Red” Special Events Icon to bring up the Specific Event.  The Icon is red because when we setup the event action using the Clock Item Record, we subscribed to all items.

In the Event Request Window, the user presses the F5 key to find, highlight, and insert PO2002 Receive Item.

Step 1.

In the new Event Request Window, click the E-Mail Folder and answer say “YES” to use an existing Template.



Highlight the template we created, “Stock Watch for Cust W/O E-mail” and click the Use Template button.  As soon as you do this, the template variable box appears for you to input the criteria (template Values) defined earlier.  The figure below shows the box completed.

Step 2.             Press OK

Step 3.             Enter E-mail address and Save.

The next PO Receiving for this item will trigger an e-mail to notify the customer using the above template values in the body text.



“COBOL Only” means the Elliott Event Manager will call a COBOL program (coded with and compiled to the Elliott standard).  The COBOL program is to be provided by the developer.  The COBOL program can do anything.  For example, when a stock watch event is triggered and processed (an item was out of stock and the user wants to know when you receive the item into inventory), it is possible to write a COBOL program to create an Elliott sales order.  Then, you will define the event as “COBOL Only.”  Put the COBOL program id in the event and specify the parameters.  The parameters in this case will probably be the Customer# and Item#.  Additional information is also passed over to the COBOL program automatically, including the file reference id.  If the event subscription applies to all reference-id for the file (subscribe to all), then most likely you would want to use the information passed in the SYEVTQUE record instead of the passed parameters defined in the event subscription screen.  It is the developer’s job to create this COBOL program that will take the passed parameters to create the proper Elliott order.

In the COBOL program, the developer will define the linkage section as following:






 Upon completion of your COBOL program, you should set the status of the execution result:

  • Event-Pass-Success:  This is the default.  After exiting your COBOL code, the system will automatically delete the Event Queue record and properly dispose of the Event subscription in the Event Action table.
  • Event-Pass-Delete: It will signal to system code to delete the Event Queue, but do not dispose of the Event Action table.  
  • Event-Pass-Reverse: It will reverse the Event Queue record as it was not processed yet, so it will be processed again next time.  This may be a record lock situation.
  • Event-Pass-Error: In this case, you should return the Event-Pass-Status-Code and Event-Pass-Msg.  The system will keep the Event Queue record and mark it as an error.  The user can process the event queue with an error condition again through the F4 key in the Event Request Window.

If you would rather call an EXE program (like Visual Basic), you can use the “EX” API call in this COBOL program to launch your EXE.  In that case, the COBOL program will be a simple pass through program without much logic.  Please refer to the developer reference section of this manual for more information on “EX” API call.

User Defined

The “User Defined” event depends on an external Event Handler to monitor the Elliott Event Quote file.  This external Event Handler is not provided by Elliott.  Let’s presume this Event Handler is a Visual Basic program written by the developer, then we expect this VB program should be constantly running and polling Elliott Event Quote every once so often (like from a few seconds to 1 minute).  Once the VB program found any user definable Events in the Event Queue, then it should process them, and when successfully completed delete it from the queue.  It is important your external Event Handler should delete the user defined event from the queue to prevent the Elliott Event queue from becoming too big and thus affect the performance.

To implement the “User Defined” Event Handler might be a challenge because the developer needs to understand the data structure in Event Quote.  The tables are SYEVTQUE (System Event Quote) and SYEVTQUD (System Event Queue Detail).  They are defined in the Elliott DDF files.


Systems Manager

  1. Mapped Drives Disappear After Logoff or Reboot
  2. Using Raw Data Pass Through for Dot Matrix Printer on Windows 10 Does Not Work
  3. How Do I Find The Workstation That's Infected with The Crypto Ransom Ware?
  4. How to Reset the Counter in *.DAT Files After Recovery from Crypto Ransom Ware Attack
  5. Aging Shows Differently After Database Rebuild
  6. What Do I Do When My Anti-virus Software Reports Elliott EXE File as a Virus?
  7. High CPU Usage and Performance Issues After Implementing NTFS Security
  8. "We can't verify who created this file. Are you sure you want to run this file?"
  9. Problem with Printer Configuration If Running Elliott from Multiple Workstations
  10. Inconsistent Elliott Error on Terminal Server
  11. How to Restore Elliott from CryptoWall Ransomware Attack
  12. Clarify Laser Forms Line Item Level Barcode Printing
  13. Is Dot Matrix Printer Still Supported in Elliott with Windows 10?
  14. Should I Install the 32-bit or 64-bit Outlook/Office?
  15. I Receive Error 114 When I Start Up Elliott on the Server
  16. Manage Data Execution Prevention (DEP) Through Registry Editing
  17. Windows Defender May Cause Elliott Start-Up Difficulties
  18. Why Do I Exceed Elliott User License Count When There are No or Very Few Users in Elliott?
  19. What Causes Load Error 198?
  20. How the Windows Scheme You Choose May Affect the Elliott Screen Display
  21. Still Get Error 114 After Adding All Elliott EXE Files to the DEP List
  22. How to Copy Laser Form Templates from Company to Company
  23. Weird Character Displayed for Backslash (\) Character
  24. Does Elliott Support Desktop Virtualization?
  25. Access Is Denied When Launching Elliott V8 Report Viewer
  26. User Cannot See Some Spooled Reports in Elliott V8
  27. Why Does the User List Function Take Forever to Bring Up?
  28. I Am Running Out of Invoice Numbers -- I Need Direction to Archive Invoices
  29. Algorithm to Speed Up eContacts List in Elliott V8
  30. Elliott Requires Volume Supporting 8dot3name
  31. Elliott Running Extremely Slow on Windows 8 with Trend Micro Anti Virus Software Installed
  32. What Causes "File Table Exceed Limit" Error?
  33. Mass Email Time Out
  34. Report Incomplete After 4 Hours: Event Stops Working After Upgrade to Elliott V8
  35. File Created in C:\ Root Directory Disappears
  36. Is There a Way to Create and Distribute Elliott Printer Configurations?
  37. What Are "COBOL Only" or "User Defined" Event Actions? Can We Use Them in Any Way?
  38. How to Purge WSORDHDR.BTR and WSORDLIN.BTR files?
  39. CPORDLS (Order Serial/Lot File) Btrieve Page Size
  40. Create PO Receiving Event to Trap Negative Qty on Hand Problem
  41. Reducing File Sizes for INITLFILE.LOG & SYACTLOG.BTR
  42. Windows 10 and Trend Micro Anti-Virus Software
  43. The Remote Certificate Is Invalid According to the Validation Procedure
  44. Customer Has Multiple Primary Contacts or No Primary Contact
  45. Btrieve Error 46 on S/M Activity Log File
  46. Multi-Currency Workarounds in Elliott
  47. Using the Export Processor to Export Data
  48. Instructions for Importing Laser Form Template
  49. I Am Unable to Post or Enter a Date for the New Year
  50. Does Elliott Work Under Virtualized Desktops Infrastructure (VDI)
  51. Btrieve Error 80 During Defer Processing
  52. Lauch CSV File -- There Was a Problem Sending the Command to the Program
  53. Feature - System Users File Integrity Check
  54. Receive Error in NWSMSCRN for Function Pf-Map-Coordinate-Space
  55. Not Able to Receive Event Emails from Certain Users
  56. Feature - Events for Add Note and Delete Note
  57. When and How to Use DDF2BTR.EXE Utility
  58. Elliott Last Printing Job Overrides Windows Default Printer on Windows 10
  59. Not Able to Change Attributes Added by Other Users
  60. Feature - New Context Menus in v8.0 Spooled Reports Manager
  61. Feature - Automatic Archiving of Spooled Reports in Elliott v8.0
  62. Feature - Enhanced Security for Attributes
  63. Feature - Deferred Processing Multiple Times Per Day
  64. Feature - Ability to Specify User ID in User Search
  65. Feature - Utility to Re-Calculate Item First Received and Last Received Date
  66. NSCTLMN1 Global Setup Time Clock Global Setup
  67. How to Set Up One-to-One Restriction of Customer and Item
  68. Recursion Error When Drill Down to Item File Inquiry
  69. Error Invoking Macro - Cannot Install Hook
  70. Feature - Record Navigation in Attribute Window
  71. Error Connecting VPN from Windows 10 to Windows 2008 Server
  72. How to Stop Users from Sending Elliott Reports through Email
  73. Does Elliott Support Windows 10?
  74. It Is Extremely Slow to Run Elliott over VPN Connection
  75. SYTIMCLK Systems Manager General Time Clock
  76. Feature - Recalculate AP Vendor YTD and Last Year Amount
  77. XCO0100 Systems Manager Design Your Own Order
  78. Feature - Restrict Recurring Event for Number of Times for a Specific Reference
  79. How Do I Limit the Companies for Users?
  80. Feature - Enforced Report Destinations
  81. I Am Unable to Create a New User in Elliott
  82. Feature - PDF Printing in Elliott V8.2
  83. Feature: PDF PostOffice in Elliott V8.2, Introduction
  84. Feature: PDF PostOffice in Elliott V8.2, Part 1
  85. Feature: PDF PostOffice in Elliott V8.2, Part 2
  86. Feature: PDF PostOffice in Elliott V8.2, Part 3
  87. Feature - Added Checkbox and Description to Attribute List and the SPS Commerce Create Attribute Register
  88. Feature - Performance Options for eContact Activity Tab
  89. Feature - Mass Change Salesman Utility
  90. Elliott Installer File-In-Use Warning During Installation
  91. Unable to Run Elliott from UNC Path
  92. V8 Program Desktop Startup Shortcuts - Internal Macro
  93. Event When Order Put On Hold at Invoice Printing
  94. Feature - Time Clock Logoff Type
  95. Feature - Added Distribution to G/L History Files
  96. Feature - Utility to Update eContact PDF PostOffice Flags
  97. Can I Use Elliott for Sales, Telemarketing and CRM Purposes?
  98. Emailing PDF with SSPI Failed After Online Charging Using Credit Card
  99. Can You Explain How Elliott Stores Serial Numbers in Its Database?
  100. Converting Elliott Internal Date to Conventional Date Format in Excel
  101. All of a Sudden, My Terminal Server's Elliott Default Changed to Someone Else's Settings
  102. WannaCry Ransomware Security Recommendation
  103. Symantec Endpoint Protection Versions 12 and 14 Cause Elliott Startup Error
  104. Notes Security - From Global Setup, Note Type to Supervisory Relationship
  105. Remote Desktop Workstation Name
  106. Which Anti-Virus Software Do You Recommend to Installing on the Elliott ERP Server?
  107. Menu Access Error - You Do Not Have Access to CP,INQ, Menu Item 01
  108. Ping Test to Isolate Inconsistent Load Error 198
  109. The Definitions of Extra Flags in System Period Control Setup
  110. How to Use Procdump.exe to Create a Memory Dump for PSQL Engine
  111. Feature - Group Location Security
  112. NSCTLMN4 Global Setup Bill of Lading 1
  113. NSCTLMN4 Global Setup Bill of Lading 2
  114. NSCTLMN4 Global Setup Bill of Lading 3
  115. NSCTLMN4 Global Setup Bill of Lading 4
  116. NSCTLMN4 Global Setup Bill of Lading 5
  117. NSCTLMN4 Global Setup Bill of Lading 6
  118. NSCTLMN4 Global Setup Bill of Lading 7
  119. NSCTLMN4 Global Setup Bill of Lading 8
  120. NSCTLMN4 Global Setup Bill of Lading 9
  121. NSCTLMN4 Global Setup Bill of Lading 10
  122. NSCTLMN4 Global Setup Bill of Lading: Index
  123. Feature - Support 12 Months History in Export Processor
  124. NSCTLMN3 Inventory Management Global Control Setup 1
  125. NSCTLMN3 Inventory Management Global Control Setup 2
  126. NSCTLMN3 Purchase Order Global Control Setup 1
  127. NSCTLMN3 Purchase Order Global Control Setup 2
  128. NSCTLMN3 Bill of Material and Production Order Global Control Setup
  129. NSCTLMN3 Distribution Modules Global Setup: Index
  130. NSCTLMN5 Global Setup Change Quote to Order 1
  131. NSCTLMN5 Global Setup Change Quote to Order 2
  132. NSCTLMN5 Global Setup Change Quote to Order 3
  133. NSCTLMN5 Global Setup Change Quote to Order 4
  134. NSCTLMN5 Global Setup Change Quote to Order 5
  135. NSCTLMN5 Global Setup Change Quote to Order 6
  136. NSCTLMN5 Global Setup Change Quote to Order: Index
  137. I Cannot See the Spooled Reports Even though I Am an Administrator Equivalent User
  138. Multi-Currency Exchange Handling in Elliott
  139. How to be a Good Elliott Citizen
  140. Salesman Security
  141. SYMENU System Manager Introduction 1
  142. SYMENU System Manager Introduction 2
  143. SYMENU System Manager Introduction 3
  144. SYMENU System Manager Introduction 4
  145. SYMENU System Manager Introduction 5
  146. SYMENU System Manager Introduction 6
  147. SYMENU System Manager Introduction 7
  148. SYMENU System Manager - External Macros
  149. SYMENU System Manager - Internal Macros
  150. SYMENU System Manager Introduction 10
  151. Feature - Audit Trail of Accumulator Clearing
  152. SYMENU System Manager Introduction 11
  153. SYMENU System Manager Introduction 12
  154. SYMENU System Manager Introduction 13
  155. SYMENU System Manager Introduction 14
  156. SYMENU System Manager Introduction 15
  157. SYMENU System Manager Introduction 16
  158. SYMENU System Manager Introduction 17
  159. SYMENU System Manager Introduction 18
  160. SYMENU System Manager Introduction 19
  161. SYMENU System Manager Introduction 20
  162. SYMENU System Manager Introduction 21
  163. SYMENU System Manager Introduction 22
  164. SYMENU System Manager Introduction 23
  165. SYMENU System Manager Introduction 24
  166. SYMENU System Manager Introduction 25
  167. SYMENU System Manager Introduction 26
  168. SYMENU System Manager Introduction 27
  169. SYMENU System Manager Introduction 28
  170. SYMENU System Manager Introduction 29
  171. SYMENU System Manager Introduction 30
  172. SYMENU System Manager Introduction 31
  173. SYMENU System Manager Introduction 32
  174. SYMENU System Manager Introduction 33
  175. SYMENU System Manager Introduction 34
  176. SYMENU System Manager Introduction 35
  177. SYMENU System Manager Introduction 36
  178. SYMENU System Manager Introduction 37
  179. SYMENU System Manager Introduction 38
  180. SYMENU System Manager Introduction 39
  181. SYMENU System Manager Introduction 40
  182. SYMENU System Manager Introduction 41
  183. SYMENU System Manager Introduction 42
  184. SYMENU System Manager Introduction 43
  185. SYMENU System Manager Introduction 44
  186. SYMENU System Manager Introduction 45
  187. SYMENU System Manager Introduction 46
  188. SYMENU System Manager Introduction 47
  189. SYMENU System Manager Introduction 48
  190. SYMENU System Manager Introduction 49
  191. SYMENU System Manager Introduction 50
  192. SYMENU System Manager Introduction 51
  193. SYMENU System Manager Introduction 52
  194. SYMENU System Manager Introduction: Index
  195. Elliott V7.0 Release Notes: What's New Since Elliott V6.7
  196. Elliott V7.1 Release Notes: What's New Since Elliott V7.0
  197. Elliott V7.2 Release Notes: What's New Since Elliott V7.1
  198. Elliott V7.3 Release Notes: What's New Since Elliott V7.2
  199. Elliott V8.1 Release Notes: What's New Since Elliott V8.0
  200. Elliott V7.4 Release Notes: What's New Since Elliott V7.3
  201. Elliott V7.5 Release Notes: What's New Since Elliott V7.4
  202. Elliott V8.0 Release Notes: What's New Since Elliott V7.5
  203. Elliott V8.2 Release Notes: What's New Since Elliott V8.1
  204. Drill Down and Receive Message You Do Not Have Access
  205. Problem Running Elliott After Upgrading Windows 10 to Fall Creator Edition
  206. MAPISendMail failed! Not supported [26]
  207. What Information Is Stored in System 12 Months Table (SY12MONS)?
  208. Elliott Telephony Integration - How to Call through My Telephone Set from eContact?
  209. Error Adding Printer Configuration After Latest Windows 10 Update
  210. Anti-Virus Causes PostOffice Emailing Problem
  211. Feature - Equal Sign Support in Export Processor
  212. Running Elliott 8.2 and Up on Windows 2003 Server
  213. How Can I Find Out About New Elliott Events Added or Changed Lately?
  214. Feature - Export Enhanced Attribute Predefined Code Value and Description
  215. Error 114 with GUIUTL32.LBR\ in Defer Processing
  216. EL800.EXE - Bad Image - MSVCRT20.dll Is Either Not Designed to Run on Windows or It Contains an Error
  217. Anti-Virus Caused Failure on Crystal Reports ODBC Access
  218. AVIRA Anti Virus Software Kills Elliott EL800 Executable
  219. Error: Trx Date Outside Date Range (00/00/00 - 00/00/00)
  220. How to Allow User to See All Spooled Reports in One Module
  221. A Support Case of Investigating Elliott Database Performance Problem
  222. Received Error in Macro DEALLOC-SHR-MEM Deallocate Failed - Invalid Pointor
  223. Feature - Added the Ability to Purge the System Activity Log
  224. Sequential File Access Status Code
  225. How to Start Defer Processing Automatically Upon Logon Admin Account?

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