An Elliott user is receiving the following error when printing to Report Viewer on the terminal server:
The following unanticipated error is causing Elliott Report Viewer to shut down:An error occurred creating the form. See Exception.InnerException for deteails. The error is: External component has thrown an exception.Please notify your Elliott support representative.See ..\LOG\RVErrors......LOG for a more complete description.
The actual cause of this problem is still unknown. But we know the following:
- This problem only happens on the terminal server.
- Once all users on the terminal server logout, then when users log back in again, this problem disappears.
- Sometimes 2. is not possible, and a reboot of the terminal server is needed to clear it up.
- Users can choose to print to Notepad to solve this problem, instead of Elliott Report Viewer.