Q - I have an invoice on which the invoice date is incorrect. The date should be 02/16/2016, but the date appears as 02/16/15 due to typo. Is there any way to change that or will I need to issue a credit memo and re-bill?
A - The Invoice Date can't be changed once the invoice is posted. This is because posting updates many Elliott tables, so it is extremely difficult to change the invoice date once the invoice is posted. The proper solution at this point is to issue a credit memo to reverse the invoice and re-bill the invoice again.
To prevent this type of typo error on the invoice date, we suggest that you turn on System Period Control to set <<01/01/16 ~ 12/31/16>> as current period (year) in Global Setup. The system will stop users from entering the invoice date out of "Period Range" during setup. You can do so by going to Elliott Main Menu -> Util-Setup --> Global Setup --> System --> System Period Control. See sample screen below: