CP0600 Customer Order Processing Order Status Reports

Order Status Reports

Application Overview


The Order Status Reports enable you to print essential information regarding the status of open and backordered orders.  For purposes of this application, an open order is defined as an O type order which has not yet been selected for billing.  Reports will not print for blanket orders, invoices, credit memos, or regular orders that have been selected for billing through the Order Billing application.


Open orders may contain items that have been back ordered.  You may select to show only backordered items.  These back order reports will assist you in filling back orders and keeping track of your back ordered obligations.


In addition to showing back orders exclusively or not, there are several other options available to you when printing these reports.  You may select to show stocked or non‑stocked items exclusively on the reports.  You may select to print items in order by their item number or by the number of the customer that ordered them.  You may choose which warehouse location orders are to be printed for and a range of line item request or promise dates may be entered.  You may also show scheduled receipts if utilizing the Purchase Order Processing and Receiving package.


These report parameters enable you to print a variety of reports and to evaluate open orders from several different perspectives.


Run Instructions


Select Order Status Reports from the pull down COP Reports window.  The following screen will then be displayed:



Order Status Reports Entry Screen



The following options are available:

    • Select the desired mode from the Order Status Reports menu bar
    • A menu will appear allowing you to select one of these options:

        - Backorder Report Stocked Items Only

        - Backorder Report Non‑Stocked Items Only

        - Backorder Report All Items

        - Open Order Report Non‑Stocked Items Only

        - Open Order Report All Items

      • Select the report that you want to print.
      • Enter the data requested on the screen. A parameter entry screen will appear, requesting you to enter the information listed below.  Enter this information, and the report will then print out. To return to the menu bar, press the ESC or F10 key. To leave this application, press X for EXIT when positioned at the menu bar.


      Entry Field Descriptions



      Type and Description

      1. Print By Item, Customer or Prod Cat ?

      1 alphanumeric character.

      Enter a I if you wish to print the reports by item, C if you wish to print by customer or P to print by product category.

      2. Printing Format

      1 alphanumeric character.

      Enter a D if you wish to print the report in detail, B if you wish to print in brief or S to print in summary.

      3. Use Request Or Promise           Date ?

      1 alphanumeric character.

      Enter an R if you want the request date of each relevant line item to show on the report, or a P if you want the promise date to be shown.

      NOTE: If no promise date has been entered for an item, its request date will be used.

      4. Starting Date

      A date in the standard date format.

      Enter the starting date of the range that you wish to print.  Only the items with promise or request dates (according to your selection above) within this range will be printed on the report. 

      Defaults to All.

      5. Ending Date

      A date in the standard date format.

      Enter the ending date of the range you wish to print. 

      Defaults to the starting date's entry.

      6. Warehouse Location

      2 alphanumeric characters.

      Enter the applicable warehouse location of the orders that you want to print. 

      Press the F7 key to search for locations.

      Defaults to All.

      7. Starting Customer

      6 alphanumeric characters.

      Enter the starting customer number. 

      Press the F7 key to search by customer number or press the F8 key to search by customer name.

      Defaults to All.

      8. Ending Customer

      6 alphanumeric characters.

      Enter the ending customer number. 

      Press the F7 key to search by customer number or press the F8 key to search by customer name.

      Defaults to the starting customer number. 

      9. Starting Item

      15 alphanumeric characters.

      Enter the starting customer number.

      Press the F7 key to search by item number or press the F8 key to search by item name.

      Defaults to All.

      10. Ending Item

      15 alphanumeric characters.

      Enter the ending customer number.

      Press the F7 key to search by item number or press the F8 key to search by item name.

      11. Starting Product Category

      3 alphanumeric characters.

      Enter the starting product category.

      Press the F7 key to search by product category code.  The default is blank for All.

      12. Ending Product Category

      3 alphanumeric characters.

      Enter the ending product category.

      Press the F7 key to search by product category code.  This field will be skipped if all product categories are selected.  The default is the starting product category.

      13. Purchase or Mfg. Items ?

      1 alphanumeric character.

      Enter a P if you wish to print purchased items, M if you wish to print manufactured items orA to print all items.  The default is A.

      14. Include Selected Orders ?

      Y or N.

      Select Y to include orders selected for billing and N to exclude orders selected for billing.  The default is N.

      15. Include Not Posted Invoices ?

      Y or N.

      Select Y to include invoices that have not yet been posted and N to exclude invoices not posted.  The default is N.

      16. Show Scheduled Receipts ?

      1 alphanumeric character.

      P   -   From PO

      B   -   From BOMP

      A   -   All

      N   -   Neither (default)


      Enter P to include scheduled receipts from Purchase Order and Receiving.  Enter S to include receipts from Shop Floor Control.  Enter B to include receipts from Bill of Material Processor, or N to include neither.  This field will be requested if field number 1 (Print by Item or Customer) is set to Item and you are printing a backorder report.

      17. Print Phantom Order ?

      Y or N.

      Select Y to include phantom orders and N to exclude phantom orders from the report.  The default is N.





      Backorder Report/Stocked Items Only




      Backorder Report/Non Stocked Items Only





      Backorder Report/All Items




      Open Order Report/Non Stocked Items Only





      Open Order Report/All Items



      Customer Order Processing

      1. CP0000 Customer Order Processing Overview
      2. Common Reasons Why Pick Ticket Does Not Print
      3. How Do You Purge Quote Type Orders?
      4. Order Lookup by Customer and Ship-To
      5. Btrieve Error USE on COP Lock File
      6. How to Send Shipping Confirmation Email to Customer
      7. Order Inquiry Searching by Customer's PO (Purchase Order) Number
      8. Can We Turn Off the Ability for Users to Enter Orders for a Customer on Credit Hold?
      9. How Do I Remind Salesmen to Send Order Acknowledgment?
      10. Is There a Way to Export and Import Price Code Files?
      11. Can a Credit for Kits on an Order Return Components to Inventory?
      12. How to Add System Date and Time on Laser Pick Ticket
      13. What Triggers the Billing Edit List to Display an O/S Instead of Quantity in the Back Order Field?
      14. How to Subscribe to Add Order Event So I Only Receive E-mail When Credit Memo Is Created
      15. Manually Changed Sales Tax and Commission in Billing Screen Recalculates Again During Billing Selection
      16. Can Item Lead Time Be Added to the Sales Desk Screen?
      17. All of a Sudden COP Open Order Report Takes Forever to Complete
      18. Purge COP Sales Order with No Line Item
      19. The Top Barcode Will Not Scan on Pick Ticket
      20. Invoice Only Prints First 10 Characters of Purchase Order Number
      21. Why Would Invoice Balance Due Field Be a Credit?
      22. Open Order / Invoice History Inquiries GUI Windows Show No Column or Data
      23. Can the 'Design Your Own Picking Ticket' Feature Print in Pick Sequence?
      24. How to Lock a Sales Order from Being Changed
      25. What Do I Do With "Invoice Printed But Not OK" Orders?
      26. Warn Users When Entering COP Orders for Items Below a Certain Margin
      27. Can Elliott Support Gift Cards or Gift Certificates?
      28. How to Stop Changing Sales Order with Shipment Tracking (Starship) Note
      29. Received Message "Must Run COP Setup First"
      30. What Are CP3HSxxx.BTR Files? Can We Delete Them?
      31. Restrict User from Changing Price in COP Line Item Screen
      32. How to Determine Who Receives Shipping Confirmation Email
      33. How to Create Invoices and Credit Memos Without Updating Item Quantity through Phantom Invoice
      34. Feature - Print Outstanding Transfers Through Invoice Edit List
      35. Feature - Date Used to Determine Price When Adding Item to Existing Order
      36. Feature - Order Release Time by Warehouse Location
      37. Newly Received Items Inquiry Not Showing Proper Column as Labeled
      38. Credit Memo with Qty Return Will Reduce Qty Sold in Sales History
      39. Feature - Order Release Log File
      40. Feature - F7 to Print Duplicate Invoice in Invoice History Inquiry
      41. Feature - Receive COP Transfer Order Event
      42. Feature - Location Mask Added To Label File Name
      43. Feature - Support for Minimum Price Changes in Future Price Maintenance and Import
      44. Feature - Added Customer Type to Invoice Print Programs
      45. Feature - Order Acknowledgment Email Contacts
      46. How to Correct Wrong Invoice Date Once It is Posted
      47. Feature - Show Previous Qty OH in Newly Receive Inquiry
      48. Feature - Order Line Item Screen to Prompt WO Type, Buffer Days and Lead Time
      49. Feature - Add Selection Criteria to Print Duplicate Invoice Screen
      50. CP07S1 Customer Order Processing Backorder Audit Trail Report
      51. CP0102 Customer Order Processing Copy Order
      52. CP0308S1 Customer Order Processing Purge Invoice History
      53. CP0400M Customer Order Processing Order Inquiry
      54. CP0400V Customer Order Processing Void Invoice
      55. CP0406 Customer Order Processing Freight Calculation Inquiry
      56. CP0500 Customer Order Processing Sales History Processing
      57. CP0501 Customer Order Processing Sales History Trx Processing
      58. CP0502 Customer Order Processing Post/Purge Sales History Trx
      59. CP0200 Customer Order Processing Print Pick/Pack Tickets and Ship Labels
      60. CP0300 Customer Order Processing Order Billing
      61. CP0503 Customer Order Processing Sales History Reports
      62. CP0504 Customer Order Processing Sales Analysis Reports
      63. CP0507 Customer Order Processing Sales History Period File Maintenance
      64. CP0600 Customer Order Processing Order Status Reports
      65. CP0800 Customer Order Processing COP Setup
      66. CP0701 Customer Order Processing Fill Backorders
      67. CP0901 Customer Order Processing Price Code File Maintenance
      68. CP1001 Customer Order Processing Ship-To File Maintenance
      69. CP01012 Customer Order Processing Newly Received Item Inquiry
      70. CP1101 Customer Order Processing Product Cat/Loc Acct File Maintenance
      71. CP1200 Customer Order Processing Mass Price Change
      72. CP1400 Customer Order Processing Price List Report
      73. CP1600 Customer Order Processing Clear I/M & A/R Accumulators
      74. CP1700 Customer Order Processing Invoice History Inquiry
      75. CP1720 Customer Order Processing Invoice History Report
      76. CP1725S Customer Order Processing Print Duplicate Invoice
      77. CP1800S1 Customer Order Processing Purge Line Item Audit
      78. CP1900 Customer Order Processing Line Item Auditing Inquiry
      79. CP1920 Customer Order Processing Line Item Auditing Report
      80. CPCDPSCN Customer Order Processing Customer Delivery Performance Report
      81. CPCMSMNT Customer Order Processing Sales Commission File Maintenance
      82. CPCNLORD Customer Order Processing Cancel Order
      83. CPCNLPIC Customer Order Processing Cancel Picking Ticket
      84. CPCONMNT Customer Order Processing Contract Pricing
      85. CPCUSITM Customer Order Processing Customer Item File Maintenance
      86. CPCWLPSN Customer Order Processing Purge Customer Wish List
      87. CPCWLSCN Customer Order Processing Customer Wish List Report
      88. CPEXPMNU Customer Order Processing Sales Order Export
      89. CPFUTMNU Customer Order Processing Future Price File Maintenance
      90. CPIMPMNU Customer Order Processing Sales Order Input
      91. CPISSULS Customer Order Processing Issue Serial/Lot Component Items
      92. CPOLSMNT Customer Order Processing Order Serial/Lot File Maintenance
      93. CPOPNSSN Customer Order Processing Open Orders by Salesman Report
      94. CPPAYSCN Customer Order Processing Payment History Report
      95. CPPICMNU Customer Order Processing Pickup Processing
      96. CPPORGSN Customer Order Processing Generate P/O Reference
      97. CPPURSDQ Customer Order Processing Purge Sales Desk Quote
      98. CPQCMMNT Customer Order Processing Quotation Comment Maintenance
      99. CPR01MNT Customer Order Processing User-Defined Code Maintenance
      100. CPR02MNT Customer Order Processing User-Defined Code/Year File Maintenance
      101. CPR03MNT Customer Order Processing Customer User-Defined Code/Year File Maintenance
      102. CPRECMNU Customer Order Processing Recurring Order Processing
      103. CPRESORD Customer Order Processing Release Held Orders
      104. CPRMEMNU Customer Order Processing Print RMA Acknowledgement
      105. CPROIMNU Customer Order Processing Recurring Order Inquiry
      106. CPSBMENU Customer Order Processing Shipment Confirmation
      107. CPSETCUS Customer Order Processing Reset Customer Sales/Cost
      108. Feature - ACH Warning When Changing Order Terms
      109. CPSLSDSK Customer Order Processing Sales Desk
      110. CPFRMMNT Customer Order Processing Invoice Form Setup
      111. Feature - Transfer Qty On Order Status Reports
      112. Feature - Shipping Verification Item Event
      113. Why Does the Sales Order Date Not Match the Entered Date?
      114. Change – Add Salesman No. to Open Order Report by Customer, Change CSV Order of Fields
      115. Feature - Purge WMS Staging Batches
      116. Feature - Sales Order Import Line Item Event
      117. SCLAYOUT Sales Desk Change Customer Data Window
      118. SDLAYOUT Sales Desk Screen Layout
      119. XCP0352 Customer Order Processing Print Invoices
      120. Global Setup for Invoice Printing Time Release Flags
      121. Feature - Order Ship Status Auditing Report
      122. Feature - Check for Duplicate PO During Sales Order Import
      123. Feature - Print Staging Slip by Range Selection of Bin Numbers
      124. What's The Bar Code Symbology Used on Pick Ticket Heading Area?
      125. My Users Are Not Able to Void COP Invoice After Elliott Update
      126. Feature - Display Usage of Item Customer Usage from Inventory Transactions
      127. Feature - Sales Order Import To Warn If Sales or Weight Greater Than Certain Value
      128. Close Transfer Order Requires Resetting ATP and Qty. on Order
      129. Feature-Change EDI Flag in Order Entry
      130. Feature - Control Packing List Print Depending on Work Order Creation
      131. Feature - Sales Promotion Desk
      132. Feature - Staging Slip Ability to Select Only Order With or Without Work Order
      133. Feature - Stock Analysis Processing
      134. Feature - Cancel and Close Order Option Added to Cancel Pick Ticket Application
      135. Feature - Ability to Process Shipment Verification Over Multiple Days If Using Billing Selection
      136. Security Flag to Allow User to Change COP Incomplete Order to Complete
      137. Feature - Added Payment Inquiry Option to Order/Invoice Inquiry Applications
      138. Feature - Ability to Change EDI Import Path
      139. Feature - Two-Location Support In Sales Desk
      140. Feature - Print Packing List by Box Number
      141. What Do the Statuses Mean on the Order Inquiry Screen?
      142. Feature - Added “Show Customers with Pending Payment Only?” to Release Held Order with Filters
      143. Order Already Shipped. Cannot Be Cancelled Until Shipment Cancelled
      144. Feature - Auto Release Held Order Utility
      145. What Other Programs Can Update Order Date Picked Field?
      146. Feature - Added "Put Away Slip" Section to Staging Slip
      147. Feature - COP Custom Product Structure to Show Price & Cost
      148. Feature - Not Allowing All Customers When Printing Pick Ticket
      149. Feature - Restrict Access to the Open Credit Field in the Order Payment Window
      150. Feature - Add First Line Bin Number Sort to Picking Ticket
      151. In Order Line Item Screen, Got Message "Qty Available Had Changed While You Enter This Line Item"
      152. Feature - New Summary Area for Open Orders by Customer / Fill Back Orders by Customer Report
      153. Suggestion to Implement PDF PostOffice Invoice Based on Invoice History
      154. Why Order Taxable Flag Does Not Change After Customer Taxable Flag Is Changed
      155. How to Export Price Codes to CSV File
      156. How to Create Credit Memo from Invoice History
      157. Feature - Drop Ship Enhancement
      158. Feature - Negative Discount Percent Support
      159. Automatically Create Invoice History Summary by Date Through Defer Processing
      160. Feature - Option to Include Salesman 2 and 3 in the Order Edit List CSV File
      161. Feature - Replacement Sales Order Import to Keep Changed Promise Date
      162. Suppress Nothing in Range Message with Laser Order, Quote and RMA Acknowledgement
      163. Feature - How to Not Update Previous Tracking Note in Shipment Data Update
      164. Feature - Shipment Data Update Event
      165. Feature - Override or Filter Invoice Form Number
      166. Feature - Create ASN Label Records in Order Inquiry
      167. Feature - Print One Invoice with Form Selection
      168. Laser Form Templates Are Missing When Printing Duplicate Invoice
      169. Change - Shipping Verification Box Edit Serial Numbers
      170. Feature - Order Edit List with Order Totals Including Back-Ordered Amounts
      171. Print 4x6 Shipping Labels on Thermal Printer Without Using Bartender
      172. Feature - Add Order Date and Product Category Options for Staging Slip
      173. Feature - Add Product Category Selection to Line Item Audit by Date Screen
      174. Feature - Add Customer Change Option to Order Entry
      175. Feature - Add Prevent Entry for Unit Price When Below Minimum Price or Cost
      176. How to Print Pick Ticket Default to Proper Destination by Location
      177. Feature - EDI Profile Flag to Determine Whether or Not to Print Packing List in Shipment Verification
      178. Feature - EDI Profile to Print One Packing List Per Box from Shipment Verification
      179. Feature - Print Total Number of Cases on Packing List
      180. Feature - Packing List Default Value for Field 7 - Print Unbilled Orders
      181. Feature - Allow Entry of Freight Pay Code/Order Status in Sales Desk
      182. Feature - Add Wish List Access to Order Entry Line Item Search
      183. Feature - Add Printing by First Line Bin to DYO Packing List
      184. Feature - Allow Invoice History Inquiry to Drill Down to Order Inquiry
      185. Feature - Added Parameters to Mass Billing by Range Criteria
      186. Feature - Added Global Setup Field "Print Total Weight On Packing Slip?"
      187. Feature - Convert F4=Custom Prod Stru Window's Components to Regular Line Items
      188. Feature - Add Serial Number to Mass Billing CSV Import
      189. Change - Price Recalculation When Quantity Changes
      190. Feature - Password Protect Erase Shipment Option in Shipping Verification
      191. Feature - Validate PO Number for EDI Orders
      192. Legend for SCN Column in Order Inquiry Shipment Verification Window
      193. Feature - Add Drill Down to Invoice When Searching Invoices by Customer
      194. Feature - PO Number Validation for EDI Customers
      195. Feature - Order Salesman Change Event
      196. Can I Get Alert When Sales Order Ship Date Is Changed?
      197. Feature - Sales Order Import Error Directory Support
      198. How to Fix COP Lock File Error When Printing Invoice
      199. Feature - Print Pick Ticket by Ship-To State
      200. Feature - Checking Restrictive Attribute for Bill to Customer
      201. How to Skip Range of Orders in COP Order Inquiry
      202. Feature - Override Ship-To Cross Reference When Exporting EDI 810 (Invoice) from History
      203. Feature - Order Inquiry Pick Date Status Notation
      204. Feature - Add "Only Release PT-C Orders ?" to Release Held Orders
      205. Feature - Invoice History Printing with Currency Conversion
      206. Feature - Add "F2 = System Date - 1" to Release Held Orders
      207. Feature - New Default Options for Line Item Request Date Cutoff
      208. Feature - Order Inquiry Revision Drill Down
      209. Feature - Erase Order Header Job Number When Convert Quote to Order
      210. Feature - Move Successful Order Import Files to Separate Directory
      211. Feature - COP Transfer Order - Skip Transfer If Transit Days Equal Zero
      212. Feature - Show Collect/Prepaid On Customer Information Screen In Sales Desk
      213. Feature - Support Bill Of Lading Shipping Label by Item Sequence
      214. Feature - Move Successful Mass Billing Import Files to Separate Directory
      215. Feature - Sales Order Import to Support Turnaround Exporting of Order Immediately
      216. Feature - BOL PRO Number Requirements for Printing and Completion
      217. Print Pick Ticket Gradual Slowdown Over the Years
      218. Feature - Trigger an Event When Printing Duplicate Posted Invoices
      219. Feature - Add SHIP-TO-XREF-NO-2 Field for EDI Processing
      220. Feature - Add VICS BOL Confirmation Number to Shipment Tracking Note
      221. Feature - Support Lower Case Purchase Order Numbers
      222. How Is Number of Boxes (Cartons) in an Order Calculated in Elliott?
      223. Feature - Shipment Verification For Pallet or Box
      224. Feature - Skip Box Data Collection Screen
      225. Feature - Sales Order Import Request Date Warning
      226. Feature - Sales Order Import ATP Quantity Warning
      227. Feature - Change Customer Data Option in Release Held Orders
      228. Feature - Sales Order Import Not To Warn If Request/Promise Date > ??? Days
      229. Support FFL Number & Expiration Date with Ship-To CSV Import Utility
      230. Post Kit Components Behavior
      231. Sales Order Import Interrupt Error Message
      232. Feature - Prompt Password in WMS/Shipment Verification When Wrong Item or Over Shipment Happens
      233. Feature - Prevent Drill Down Newly Received Item Inquiry from Sales Desk If User Does Not Have Menu Access
      234. Feature - Only Show Active Items in Newly Received Item Inquiry
      235. Issues Creating PO Requisitions After Running Out Of Order Numbers
      236. Feature - Export Serial Number with ASN (Advanced Shipping Notice / 856)
      237. Feature - Print Item Notes on Staging Slip
      238. What Are the Possible Values for the COP Order Release Flag?
      239. Feature - Added the Ability to Create an Event in COP Void Invoice
      240. Feature - Added Global Setup Field to Allow Ship-To Salesman Default to Spaces
      241. Feature - Add Update to Item Audit File When Running Future Price Posting
      242. Feature - Add Support for Import of Shipment Tracking Number for Sales Order Through CSV File
      243. Feature - Print Pick Tickets Using a Ship Via Group
      244. Feature - Sales Desk Trial Lock Logic to Prevent Locking Storm
      245. Feature - Prompt Addr & Phone in Order Ack and Email
      246. Feature - Customer File "Backorder OK?" to Add "A" (Always) Option

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