Close Transfer Order Require Reset ATP and Qty on Order
What does this message mean?
A - In the past, users were not allowed to close transfer orders via the COP -> Processing -> Consolidate/Close Customer Ord -> Close Order menu. On the other hand, you could close transfer order line items individually in the Order Entry Line Item screen. The reason is because a transfer order contains the following special logic:
- Transfer Order will update Qty on Order for the transfer location (in transit).
- Transfer Order will update ATP for transfer location (incoming quantity).
In the past, when you would try to close a transfer order from the COP -> Processing -> Consolidate/Close Customer Ord -> Close Order menu, you would receive the following message because we didn't have the correct supporting logic there to allow you to close a transfer order properly:
Close Procedure Does Not Support Transfer Order
In our update to the program on 8/23/2016, we changed the logic to allow you to close the transfer order even though there will be issues with ATP and Qty on Order. Therefore, we are advising you to reset ATP and Qty on Order manually. You can run these two utilities by going to:
- Reset ATP: I/M -> Util-Setup -> ATP Regen and Process -> Generate -> Total Regen
- Reset Qty on Order: I/M -> Processing -> Reset Qty Allocated/On Order -> Reset on Order