Elliott Forum

Post your ideas, questions, or feedback.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Allow to add a Ship To when adding a customer in Sales Desk

    Sales Desk, F5 Options, Add new Customer, doesn't allow to add a Ship To and assumes Ship To is the same as Bill To. I suggest to allow to add a Ship To.

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Admin →
  2. Allow to reapply a check to the an invoice that was applied to before

    If user made a mistake and wants to apply more money from a check to an invoice that already applied to before Elliott doesn't allow it. The only way to do it is to use the AR Open Item Maintenance with a risk of a user mistake that can change the customer's balance. I suggest to change the Reapply in AR and allow application of a check that was previously applied to an invoice or debit memo.

    4 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. Ship-To File: YTD accumulator, and quick-link to ship-to on CUS File.

    Provide YTD information for Ship-Tos. Also create a link in Customer File to easily access it's ship-tos.

    3 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Admin →
  4. COP Transfer Order - Skip Transit Location if

    COP Transfer Order - Skip transit location if order transit days = 0

    Currently, when processing a COP Transfer Order, system transfers to Transit Location when order is invoiced, and then requires user to do Receiving Transfer Order Processing to transfer material from transit location to destination.

    Propose that if Order Transit Days = 0, system transfers to destination location when order is invoiced - skipping the transit location and eliminating the need to process via Receiving Transfer Order Processing to complete the transfer.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Admin →
  5. Allow Print One Invoice to Print Duplicate Invoices for Order Not Posted

    There is no elegant way to print a duplicate invoice for an order that is not yet posted. Printers sometimes have issues or some other printing errors can occur while printing an invoice. Bad toner, bad printout, etc... If the invoice does not physically print there are only 2 options to get the invoice printed that I know of.

    1. Print a duplicate invoice using Print Invoices. This can be done, but will also lock all users from printing invoices if the user does not complete the task quickly enough. This options is not good for users not skilled in…

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. COP Pick Ticket - Default Line Item Promise date Cut Off Option

    When Printing a Pick Ticker Field 4 is defaulted to the current date. We all understand the reason for that. Some companies would like to default to 12/31/30 (similar to the Billing option), so ALL Pick tickets are printed. I suggest to add an option similar to the Global Setup, COP Function Order Billing Field 12 to the Global Setup, Pick/Pack Ticket/Ship Label screen.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Admin →
  7. Shipment Verification display option of items not scanned

    With orders of over 120 line items it is tedious to check for items not scanned. An option for items not completely filled that includes the bin location and UPC code would be handy.

    1 vote
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Allow Deferred Processing for Post Office

    Scheduling Post Office activities will be an excellent tool. For example, running the Printing Order Acknowledgement with Post Office every hour automatically using the Deferred Processing. Now it has to be done manually. When having intensive order entry operation, printing / emailing an immediate order acknowledgement slows down the operation and this has to be done in batch mode.

    3 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Allow 2 operators to log into the same WoP job

    Many of our clients want the ability to allow multiple workers to scan into the same Work Order. We know there's a workaround by having the 2nd worker log in to the work center instead of the job, but for many of the floor workers this complicates things. Ideally the Floor Manager tells the 2nd worker to log into the work center, but in many cases things are busy and hectic, and Worker B logs in to a job worker A is in. Now A is kicked out and his time is no longer being tracked (unknown to him), and…

    3 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →

    We are not aware of the 2nd operator to replace the first operator scenario. We will do a test to check if that’s the case. In the mean time, we think it is a good idea to offer the 2nd operator the option to login the work center automatically when the 1st operator is already on that job. This way, the 2nd operator time become the share labor. When the 2nd operator leave that job by working on other job, the share labor time automatically stop. Is this something you image how it should work?

  10. Allow a credit card refund to be processed when processing a credit memo

    Instead of having to go to "credit card handle", it would be very helpful if you could process a credit card refund when processing a credit memo.

    3 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. Email Credit Card Receipt upon Credit Card Charges in Elliott

    It will be nice to email user the credit card receipt upon the following type of credit card transactions:

    Sales, Refund, Complete, Force, Void

    There's no need for Pre-authorization. This feature need to be turned on through global setup in the on-line credit card processing area because not all Elliott users necessary want this feature. The default value is "N". The user who will receive the credit card receipt is determined as followings:
    (1) From Sales Desk, the primary contacts on the ship-to or customers.
    (2) From Order Entry Billing screen, the primary contacts on the order, if not, the…

    3 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Admin →
  12. Access Customer File & Ship-To file Econtacts based on Ship-to Selections in Econtact Processor

    In Econtact Processor, it would be great to select Customer File and Ship-To file Econtacts together based on selections made on the ship-to level. Most econtacts are associated with the Customer File, not the Ship-To file.

    One example would be to select all Customer File and Ship-To File Econtacts that have a Ship-To location with a certain attribute on the account. Or select all Customer / Ship-To File Econtacts that have ship-to's in a specific state.

    This would create a more comprehensive email address list to send messages to.

    2 votes
    Sign in
    Signed in as (Sign out)

    We’ll send you updates on this idea

  • Don't see your idea?

Elliott Forum

Feedback and Knowledge Base