Warning if entering a Credit memo for a fully paid invoice
User can enter a new Credit Memo (using COP, Order Entry, Change F4) when the invoice is fully paid or has another Credit memo that made the invoice a zero balance. I suggest to give the user a warning if this is the case to prevent a duplicate CM. I can see the difficulty to do it in a simple COP, Order Entry Add, when adding a CM, but should be handle in Change, F4 to create a CM against the invoice.
This change will be available in Elliott v8.5. See http://support.elliott.com/knowledgebase/articles/1923316-feature-credit-memo-warning-when-fully-paid for more information.
Pnina Bayen - Emporium Leather Co., Inc. commented
I'd like to support the idea of having alerts message for creating a duplicate CM, to avoid wrong balances on customer account.