Elliott Forum

  1. Stop Multiple Users From Running Sales Order Import at the same time

    If multiple users run sales order import at the same time as another user or a scheduled deferred processing job they will often lock up one another or the deferred processing job will lock and need to be reset.

    There should be a way to avoid the lockups.

    Straight from the man himself:

    I think there’s a few areas we can look into:
    (1) We need to have a mechanism for the defer processing not to lock up and just skip the job with printing something like “Sales Order Import Skipped Due to CPIMPHDR work file is in used by…

    2 votes
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  2. Order Entry SuperKit processing - allow changes to Cost

    Order Entry SuperKit processing - allow changes to Cost

    In OE Line Item Entry, when processing a SuperKit, expose COPORD_OPT_UNIT_COST and allow user option to change.

    - See attached for other SuperKit enhancement ideas.

    2 votes
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  3. Import Shipment Tracking Number to Elliott through CSV File

    It has been suggested that Elliott should support importing of shipment tracking number for sales order through CSV File. The CSV file should contain the following fields:
    Order# String Sample 123456 (pad leading zero if numeric)
    Package# String Sample 1
    Tracking# String Sample 1Z92752E0300860395
    Weight String Sample 1.00
    Freight Amount String Sample 15.23
    Ship Via String Sample UPS Ground
    Ship Date/Time String Sample 8/23/2017 1:00:00PM
    Reference String Sample 123456789

    Not all fields need to be provided. Only the Order# and Tracking# is necessary. If the Package# is not provided, then it is assume 1. If the weight is not provided,…

    3 votes
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  4. Save Customer or Item Record When Change Page

    The new phantom locking feature does not lock customer or item in customer or item file change mode. Since both customer and item has 3 pages of data, sometime a user may change a field on the first screen, and go to second screen to change something further, the record do not get saved until past the 3rd page. If there's a conflict, many changes to the record may be lost. It would be nice if the system can save the record as user change from page to page, without waiting to the end. This way, if there's a conflict,…

    2 votes
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  5. Attribute screen - allow keyboard entry in date fields.

    Attribute screen - allow keyboard entry in date fields.

    Currently, user must choose date from calendar/date picker control. Would like to see ability to simply enter date via keyboard input.

    4 votes
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  6. Allow to use wild card file name and multiple path when attaching documents in Elliott Post Office

    Elliott allows to use a variable on the Attach... field when sending a Post Office email. For example the variable InvNo will automatically attach a document with the invoice number as the file name. This is NICE. I suggest to allow multiple path in case the documents are in different folders and to allow wildcard. So instead of $InvNo$.pdf I can define $InvNo$*.*. For example if the invoice number is 123456, Elliott will attach 123456.DOC, 123456A.PDF etc. In addition user should be able to define different path so it can be something like M:\ELLIOTT8\DOC1\$InvNo$*.*, M:\ELLIOTT8\DOC2\$InvNo$*.*,M:\ELLIOTT8\DOC3\$InvNo$*.*. In this example, Elliott will…

    3 votes
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  7. wild card search

    It would be very beneficial to have a wild card search. Example: When searching in inventory we only have the benefits of searching the beginning of the description, part number, substitute item,etc. It would be very helpful to put a word in and have it search all of the descriptions and item numbers and show all items that have the same string of characters wherever they happen to be.

    3 votes
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  8. Shipment Verification display option of items not scanned

    With orders of over 120 line items it is tedious to check for items not scanned. An option for items not completely filled that includes the bin location and UPC code would be handy.

    4 votes
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  9. Allow Deferred Processing for Post Office

    Scheduling Post Office activities will be an excellent tool. For example, running the Printing Order Acknowledgement with Post Office every hour automatically using the Deferred Processing. Now it has to be done manually. When having intensive order entry operation, printing / emailing an immediate order acknowledgement slows down the operation and this has to be done in batch mode.

    3 votes
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  10. Allow 2 operators to log into the same WoP job

    Many of our clients want the ability to allow multiple workers to scan into the same Work Order. We know there's a workaround by having the 2nd worker log in to the work center instead of the job, but for many of the floor workers this complicates things. Ideally the Floor Manager tells the 2nd worker to log into the work center, but in many cases things are busy and hectic, and Worker B logs in to a job worker A is in. Now A is kicked out and his time is no longer being tracked (unknown to him), and…

    3 votes
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    We are not aware of the 2nd operator to replace the first operator scenario. We will do a test to check if that’s the case. In the mean time, we think it is a good idea to offer the 2nd operator the option to login the work center automatically when the 1st operator is already on that job. This way, the 2nd operator time become the share labor. When the 2nd operator leave that job by working on other job, the share labor time automatically stop. Is this something you image how it should work?

  11. Allow a credit card refund to be processed when processing a credit memo

    Instead of having to go to "credit card handle", it would be very helpful if you could process a credit card refund when processing a credit memo.

    3 votes
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  12. Email Credit Card Receipt upon Credit Card Charges in Elliott

    It will be nice to email user the credit card receipt upon the following type of credit card transactions:

    Sales, Refund, Complete, Force, Void

    There's no need for Pre-authorization. This feature need to be turned on through global setup in the on-line credit card processing area because not all Elliott users necessary want this feature. The default value is "N". The user who will receive the credit card receipt is determined as followings:
    (1) From Sales Desk, the primary contacts on the ship-to or customers.
    (2) From Order Entry Billing screen, the primary contacts on the order, if not, the…

    3 votes
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  13. Access Customer File & Ship-To file Econtacts based on Ship-to Selections in Econtact Processor

    In Econtact Processor, it would be great to select Customer File and Ship-To file Econtacts together based on selections made on the ship-to level. Most econtacts are associated with the Customer File, not the Ship-To file.

    One example would be to select all Customer File and Ship-To File Econtacts that have a Ship-To location with a certain attribute on the account. Or select all Customer / Ship-To File Econtacts that have ship-to's in a specific state.

    This would create a more comprehensive email address list to send messages to.

    3 votes
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