Age Affected Customer Accounts When Posting Cash Receipts
When posting a Cash Receipt batch, age the affected customer accounts so that the period values are consistent with the rest of the customers account. This would make sure that the customer's credit data is consistent at almost all times.
This inconsistency leads to confusion by non-credit departments in reading a customer's account as the periods do not line up with payments made, last payment date, customer balance, etc... Customers that can see this data on a website or portal will also be viewing inconsistent data which can lead to confusion.
This data is inconsistent until an account statement is printed or the Age Customer Account function is used, which could be entire work days. Both also include someone performing more steps and taking more time.
For customer's that do not age in deferred processing or regularly print statements, the data remains inconsistent for a long time.
Aaron Keating - Lipsey's, LLC
shared this idea
AdminEdward M. Kwang - NETcellent System, Inc.
(CEO / Founder, NETcellent Systems, Inc.)
responded
The project has been completed and will be available in the next Elliott release.