Customer Order entry is already supported with Customer Item Lookups by Customer Item and Customer Description. This is the only place where a customer item can be entered to determine what the Elliott Item number is.

It would be beneficial to have this same ability in sales desk as well as in CUSTOMER ITEM FILE MAINTENANCE --> CHANGE.
An INQUIRY Feature in CUSTOMER ITEM FILE MAINTENANCE would also be helpful so that users without permissions for change still have access to the lookup.