Multi Location out of Stock inquiry
In Sales Desk, when an item is out of stock and an inquiry is made it adds to the OSI number in Buyer Desk. My question is regarding Multiple Location OSI; does Elliott currently add an OSI if the item is out of stock in the location selected in sales desk but can ship from a different one?
The logic to update OSI (Out of Stock Inquiry) is currently base on the primary location quantity which is P location in your case. This works for 99% of our customers since most of them are single locations. It works for Davidson’s as well in the past until the G location was added. I think we can make a change to consider both P & G location’s quantity before updating the OSI. It would not be a difficult mod. We do not consider this as a top priority for Netcellent to make the change since this does not apply to most of our users.