Warning if entering a Credit memo for a fully paid invoice
User can enter a new Credit Memo (using COP, Order Entry, Change F4) when the invoice is fully paid or has another Credit memo that made the invoice a zero balance. I suggest to give the user a warning if this is the case to prevent a duplicate CM. I can see the difficulty to do it in a simple COP, Order Entry Add, when adding a CM, but should be handle in Change, F4 to create a CM against the invoice.
4
votes
Avi Weissbard - Cybermac software LLC
shared this idea
completed
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AdminEdward M. Kwang - NETcellent System, Inc.
(CEO / Founder, NETcellent Systems, Inc.)
responded
AdminEdward M. Kwang - NETcellent System, Inc.
(CEO / Founder, NETcellent Systems, Inc.)
responded
This change will be available in Elliott v8.5. See http://support.elliott.com/knowledgebase/articles/1923316-feature-credit-memo-warning-when-fully-paid for more information.
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Pnina Bayen - Emporium Leather Co., Inc.
commented
Hello,
I'd like to support the idea of having alerts message for creating a duplicate CM, to avoid wrong balances on customer account.
thank you!