Populate Order Freight Account Even if Freight Amount Is Zero
In Order Entry billing screen, if the freight amount is zero, then the order freight account is blank by default. In some situation, external application like Starship (a third pparty shipping manifest system) can write freight amount back to Elliott order header field. It has no logic to update the order freight account.
As a result, when you bring up order billing screen, you can see there's a freight amount, but there's no freight account associate with it which look odd. However, this is more an aesthetic issue because during COP Sales Journal for posting the invoice, system will see the freight account is blank, then system will find the proper freight account and use that for posting. So this is not an error condition.
So it is suggested that during order entry, even if the order freight amount is zero, Elliott will still populate the order freight account anyway to prevent the aesthetic issue when Starship perform freight back to Elliott order freight amount field.
AdminEdward M. Kwang - NETcellent System, Inc.
(CEO / Founder, NETcellent Systems, Inc.)
responded
This change is done and will be in the next Elliott release.