In Elliott V8.28.912, we started to support online credit card interface with Level 2 support.  This will result in better credit card merchant rates for qualified transactions.  In order to do that, Elliott needs to send the following information to the credit card  processing payment gateway:

• TAX_AMOUNT
• CUSTOMER_CODE
• PURCHASE_ID
• INVOICE
• TICKET_NUM

You can find this information in the following log file <ElliottRoot>\Log\<CompanyNo>\XML2PWC.LOG. The following is a sample of this file:

2018/08/01 10:11:04.158 Connect : https://prod1.ipcharge2.net/ipchapi/rh.aspx
2018/08/01 10:11:04.159 Request : <TRANSACTION><FUNCTION_TYPE>PAYMENT</FUNCTION_TYPE><PAYMENT_TYPE>CREDIT</PAYMENT_TYPE><COMMAND>SALE</COMMAND><USER_ID>APIuser</USER_ID><USER_PW>********</USER_PW><CLIENT_ID>18940800010001</CLIENT_ID><MERCHANTKEY>*****************</MERCHANTKEY><TRANS_AMOUNT>600.00</TRANS_AMOUNT><TAX_AMOUNT>0.60</TAX_AMOUNT><CUSTOMER_CODE>KELLY</CUSTOMER_CODE><PURCHASE_ID>KELLY</PURCHASE_ID><CARDHOLDER>KELLY YU</CARDHOLDER><INVOICE>B0556</INVOICE><TICKET_NUM>B0556</TICKET_NUM><ACCT_NUM>480213*******2338</ACCT_NUM><EXP_MONTH>**</EXP_MONTH><EXP_YEAR>**</EXP_YEAR><CVV2>***</CVV2><CUSTOMER_STREET>505 S. Yorbita Rd.</CUSTOMER_STREET><CUSTOMER_ZIP>91744</CUSTOMER_ZIP></TRANSACTION>

We implemented Level 2 support by always sending these fields regardless of whether you enter the information through the Elliott user interface or not.  In some situations, when the information for the field is not available, Elliott will assume and pass something to the payment gateway anyway to ensure qualifying for the Level 2 transaction rate.

TAX_AMOUNT: This is calculated. For many reasons, this may not be the final tax amount. If there is no sales tax for the transaction, we calculate the tax amount as 0.1% of the transaction amount. This is necessary in order to qualify Level 2 merchant rate. If we should send tax amount as $0.00 for sales tax exempt transaction, then that transaction will not qualify for Level 2 merchant rate.  This is a strange rule made by Visa and Master.  Keep in mind that TAX_AMOUNT field is used for reference purposes only and at this moment, we are not aware any negative issue associate with this special logic.  

If for any reason, you should like to turn off this feature, you can go to Elliott Global Setup -> Add-Ons -> On-Line Credit Card Processing, and answer "N" to the following flag:

    15. Send Min 0.1% Tax to Qualify Level 2?

CUSTOMER_CODE: If a PO# is available (entered), that will be passed in this field. Otherwise, Customer Number will be used.

PURCHASE_ID: If a PO# is available (entered), that will be passed in this field.  Otherwise, Customer Number will be used.

INVOICE: If a TicketNo is available (entered), that will be passed in this field.  Otherwise, Customer Number will be used.

TICKET_NUM: If a TicketNo is available (entered), that will be passed in this field.  Otherwise, Customer Number will be used.

This change does not apply to Elliott 7.5.  If you want to qualify for better credit card merchant rates, you should update to Elliott 8.2 or after.

EMK