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Installing Elliott 8.5 or 8.6 with Error on SYCNTRY.BTR File

Release Date: 3/28/2023
Version: 8.5 & Up

When you install Elliott 8.5 or 8.6 on the server, you may receive the following message:
Error 1306: Another application has exclusive access to
the file ......\SYCNTRY.BTR. Please shut
down all other applications, then click Retry.
See sample screen below:

This may happen if you have an older version of the SYCNTRY.BTR file and other users currently have this file opened. If you run into this message, you may need to ask your users to exit Elliott 8.5 or 8.6. You can find out who opened this file by bringing up the PSQL Monitor utility. See sample screen below:

If this happens during the day, you can retry the installation in the evening when all users are exited out of Elliott.


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