Received "Your Computer Does Not Have PSQL 10 or 11 Client " Even though PSQL Client Is Just Installed

Q: I'm trying to install Elliott on a Windows 8.1 64-bit computer. I've installed both the 32- and 64-bit client version of PSQL v 11 and they both seemed to install fine. I then created the shortcut to EL700.exe on the server but when I click the shortcut the message is the PSQL configuration error: "Your computer does not have PSQL 10 or 11 client which is required by Elliott V7. Please install PSQL and try again."

A: It is possible that this issue is happening because the Windows 8.1 machine was not rebooted after the PSQL client installation.  As a result, the environmental variable "PATH" has not been updated to include the PSQL BIN folder.  In that situation, when Elliott starts up it cannot locate the PSQL components.  To verify if that is the case, bring up a command prompt and type "PATH" to see if your current path includes the Pervasive PSQL\bin folder.  See the example screen below.




If you don't see the path for the PSQL\bin folder, then reboot your workstation and see if that resolves your problem.

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