Q. We need to enter some credit memos for kits. Is there a way to do that so the components of the kit are returned to stock? When I enter a negative quantity of the kit in Order Entry, it says "Returned to stock" but does not adjust the component quantities.

A. There are two conditions to meet in order to return the kit components back to inventory:

1. You must enter a value in the "Qty Returned" in the Order Entry Line Item screen for the kit parent item.
2. You need to make sure the following flag: Global Setup -> Cop-Func -> Order Line Item Screen, 2nd page, "20. Return Kit Component for Credit Memo" is set to "Y."  See the sample screen below.

If the above conditions are met, then upon posting the credit memo, the kit components will be returned back to inventory.