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Elliott Report Viewer Has Stopped Working

Q - I have a couple users that have been getting the following error when trying to do anything that launches the report viewer. See sample screen below:

Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: el800rv.exe
Problem Signature 02:
Problem Signature 03: 5643d49b
Problem Signature 04: EL800RV
Problem Signature 05:
Problem Signature 06: 5643d49b
Problem Signature 07: d
Problem Signature 08: c6
Problem Signature 09: System.InvalidOperationException
OS Version: 6.1.7601.
Locale ID: 1033

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A - In this particular case, these users are running on a terminal server. We are not sure why this happens.  It seems to be related to the specific user's profile setup.  In any case, once the user reboots the server, the problem goes away.

If you receive the following similar error on a terminal server environment when trying to run Elliott V7.5:

    EL700.EXE Has Stopped Working

then it is possible that you can also resolve this issue by rebooting the terminal server.


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