Skip to content

CPCNLORD Customer Order Processing Cancel Order

Cancel Order

 

 

Application Overview

 

The program allows you to cancel open orders that have not been picked.  If you need to cancel an order that has been picked, you must cancel the Pick ticket first.

 

In addition, this program allows you to:

 

  1. Put Order on hold
  2. Add Customer F6 Note
  3. Add Order F6 Note
  4. Change Shipping Instructions
  5. Change Order Comment
  6. Display Order Line Items

 

Run Instructions

 

From COP Menu select Util-Setup, Cancel Order, and then Cancel

 


 

 

If this is right order, select “Y” and Cancel window with additional options pops up.  See figure next page.


 

 

If you elect to Cancel order and press <enter>, a confirmation message of order cancellation pops up.

 

 

 

 

 

 

 

 

 

 

 

 

Feedback and Knowledge Base