Q - I am trying to determine what symbology Elliott uses for the barcode on print tickets so that I can order a new scanner  

A - In the original implementation, we used interleave 2 of 5 for the order number barcode on pick tickets. In the last 5 years, most of the barcode scanner manufacturers have not been configured to recognize this barcode type out of the box. If you look in your barcode scanner manual, there should be instructions on how to configure it to recognize the interleave 2 of 5 barcode. But my recommendation is to change the pick ticket barcode type from interleave 2 of 5 to code 128. Code 128 is the new standard. All barcode scanners available nowadays will recognize it out of the box. Please see the following Knowledge Base article on how to change the barcode type from interleave 2 of 5 to code 128:
http://support.elliott.com/knowledgebase/articles/491536-the-top-barcode-will-not-scan-on-pick-ticket

EMK