13 results found
It is suggested that we should allow customer mass update by CSV utility to support updating of credit hold flag.7 votes
Please add logging on the order-header file to show users who change/complete incomplete orders.5 votesunder review · AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded
We can add to SYACTLOG file by calling SYACTLOG. See sample codes in CP0305.CBL. This should be a warning condition. We suggest to update SYACTLOG as the followings:
ACTLOG-SOURCE: ELLIOTT (CP0101)
ACTLOG-CLIENT: WorkstationID (ElliottUserID)
ACTLOG-COMMENT: Change Incomplete Order Status to Complete
A user asked the following "I am trying to crack down on the users that don’t log out because it is a real problem here. Most people have complied since my email reminder on Monday about being a good “Elliott citizen”, but I have three computers that aren’t assigned to anyone but rather placed around the production area for the production staff to clock in/out on work orders. Generally the supervisors leave about 5-10 minutes before employees because they arrived early to open up the shop and we are trying to avoid daily OT for them. So there is really…4 votesunder review · AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded
This project is not trivial. But we think it can be a useful features to prevent users open up files over night that cause backup issue. At the moment, we are placing this as a somewhat low priority item for 8.6. So do not expect an update with this new feature in the near future.
We are evaluating it to allow users to set policy on a workstation by workstation basis for "Auto Logout Time" in Setup area. You could set a workstation to, say, logout at 21:00 every night. The setting will be saved to local registry. Hence you need to set this up on a workstation by workstation basis unless you add group policy.
It is suggested that we should create an invoice line item posted event with COP Sales Journal Posting as followings:
Type: Line Item Posted
Field 1: Item Number
Field 2: Order#
Field 3: Invoice#
Field 4: Customer#
Field 5: Location
Field 6: Item Description 1 & 2
Field 7: Product Category
Field 8: Qty Order
Field 9: Qty To Ship
Field 10: Qty Back Order
One example to use this event is user can choose to receive email when Qty Back Order > 0. This can serve as a back order report to remind planner for…4 votes
When you delete a customer, Elliott will prevent the deletion of that customer if records exist in AR open item. Since some Elliott users may choose to purge AR open items to AR open items history, so this protection will not work and customer can be accidentally deleted. In some case, a lot of notes and attributes for that customers are also deleted.
It is suggested that we should have additional check:
1. When check against AR open items, we also check against AR open items history.
2. We should check COP open order if COP module is in used.…4 votes
The ability to export and filter Notes should be added to Export Processor.4 votesunder review · AdminEdward M. Kwang - NETcellent System, Inc. (CEO / Founder, NETcellent Systems, Inc.) responded
This project is declined because to export notes in export processor will result in poor performance because we do not use index in Export Processor. On the other hand, the Report Desk in Elliott 8.6 can be used to print or export notes to CSV or xlsx. So that's a better solution for a generic notes export function.
With orders of over 120 line items it is tedious to check for items not scanned. An option for items not completely filled that includes the bin location and UPC code would be handy.4 votes
It is possible to provide a special function to show items not confirmed. If we should do this, then we should also provide a function to show items that’s confirmed. We will review this.
Instead of having to go to "credit card handle", it would be very helpful if you could process a credit card refund when processing a credit memo.3 votes
In addition to the potential complicated programming effort, I think the main issue is security. It is obvious that we don’t want all people who enter a credit memo also perform credit card refund. This may be something we can evaluate again in Elliott V9.
Currently, printed pick tickets for kit items exclude non-stocked components - resulting in orders being shipped incomplete.
Would like to see pick ticket include non-stocked kit components.2 votes
If we should make this change, a global setup flags will be needed in COP -Func -> Pick/Pack Ticket/Ship Label setup. A flag like "51. Print None Stock Items on Pick Ticket?" will be introduced. The default value should be "N' so the existing users will not be affected by this new feature.
My thinking is this flag should apply to both the line items on pick ticket and kit components under the line item. Do you agree?
I run many reports under Invoice Line Item with item no and prod cat. We have many prod cat so would like to also have prod cat group for consolidated totals.2 votes
in Elliott 8.6, we are moving toward using Report Desk to replace Export Processor. We can consider add Product Category as a group to UDR Invoice History by item Report.
Order Entry SuperKit processing - allow changes to Cost
In OE Line Item Entry, when processing a SuperKit, expose COPORDOPTUNIT_COST and allow user option to change.
- See attached for other SuperKit enhancement ideas.
Please look into the direction of using BOMP work order instead of kit item. You may customize BOMP work order components in COP as well.
Often times a customer will provide us a list of questions regarding their item number rather than our item numbers, ie special pricing requests.
Currently in order to determine what our item number is we look it up by searching by customer item number in Order entry which is very cumbersome and we run the risk of inadvertently changing the COP order.
I suggest to add the Customer Item Search in Invoice Inquiry by Customer and in Stock Status. If necessary the system could prompt for the customer number1 vote
I think the key issue is we should identify customer number first. There's one important feature called "Sales Desk" which is a great tool to interact with customer. You can lookup items in this function. Since the customer number is required as the first step, so it will provide pricing, it can also optionally create an order from the sales desk. You can access sales desk from COP -> Processing -> Sales Desk. Unlike Order Entry, you won't accidental alter an order in Sales Desk. If you have never used it before, you should try it, it might require some setup in Global Setup before you can use it. I suggest to provide the search by customer item number from Sales Desk screen. Pease let me know your thought.
Inv/Doc Number should be displayed in Mass PO receiving as entered in the vessel file. Currently it displays as blank.1 vote
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