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  1. Provide Reason on Why A Pick Ticket Is Not Printed

    There are many selection criteria on the pick ticket printing screen. Sometime when a pick ticket is not printed, user often wonder why that is the case and then become a support incident to Netcellent. We had documented the common reasons why a pick ticket is not printed in the knowledge base with the following URL:

    http://support.elliott.com/knowledgebase/articles/426446-common-reasons-why-pick-ticket-does-not-print

    It would be nice to know why a pick ticket is not printed.

    However, there's a potential issue if we should implement such a feature. For example, if user try to print a range of pick tickets and if one of the order…

    2 votes

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  2. In GL Interfacing from Other Package, default to Use Customer/Vendor Name instead of Number

    In General Ledger -> Processing -> Interface from Other Packages -> Interface, when user choose to interface with "AP", then system will prompt:

    * Using Vendor Number or Name
    

    If user choose to interface with "AR", then system will prmopt:

    * Using Customer Number or Name
    

    Currently, system always default to use Vendor or Customer Number. However, most of the users prefer to use Vendor or Customer Name. So it may be desirable to introduce G/L Global Setup Flags to determine the default value so users does not have to override the system default each time.

    2 votes

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  3. Add an option to eContact Processor that removes duplicate email addresses

    Right now, many eContact Processor queries can result in the same eContacts being included on the list multiple times. An example would be using invoice headers as the Category. After processing the list, it would be extremely helpful if there was another option at the bottom of the Process tab that would run through the processed list and remove all duplicate eContacts. This would create a unique list of eContacts suitable for emailing. The manual way of removing eContacts from the list is extremely time consuming.

    1 vote

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  4. 3 votes

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  5. Print Duplicate Invoices from Invoice History by Range Criteria

    Currently, user can print duplicate posted invoice by going to COP -> Processing -> Print Duplicate Invoice. However, this function only allow printing invoice one at a time. It may be desirable for some users to print by range, i.e. starting invoice number and ending invoice number.

    For example, one use case is a salesman prepare a list of invoices for a customer purchased for the prior month as a special customer services. In that case, the salesman would like to prompt for "Customer Number" and "Staring/Ending Invoice Date". Please provide feed back on your use case so we can…

    7 votes

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  6. Add Function Key to Print Duplicate Invoices from Order Inquiry

    When looking at the invoice history for a customer in Order Inquiry, it would be very convenient to hit a function key and print a duplicate invoice for the highlighted invoice. This would be much more efficient that typing invoice numbers into Print Duplicate invoice and referring back and forth between 2 screens. This would work very similar to the ability to print picking tickets from Order Inquiry.

    6 votes

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    1 comment  ·  Admin →
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  7. Add ability to Open an Order in Order Entry from the Open Orders Inquiry Special Function Screen

    When viewing orders in the Open Orders Inquiry window accessed by hitting Alt-O or clicking under the Special Functions button, it would be great to have the ability to right click on an order and open it directly in Order Entry. Right now, you have to find your Order Entry window and then key in the information to open it for editing.

    3 votes

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  8. Print UPC Code on Invoice

    Currently, UPC Code is one of the item note field which can be printed on the invoice. However, item note filed is reserved for 30 digits. I only want to print the first 12 digits so the UPC code does not encroach into the space of field on the right side. Can you make a change to detect if a particular item note field is a UPC code code and set the size accordingly.

    4 votes

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    Form Maintenance has been changed to determine which item note field is used for the UPC code according to the Additional Search Key option in Global Setup. If an item note field is designated as a UPC code, the field size will be limited to 14 characters in form maintenance. This is to support the printing of GTIN codes stored in the item note field as well as UPC codes.

  9. Change the Default Export Path for CSV files to not be the Elliott Installation Path

    By default, the export path for all CSV files that do not get explicitly set somewhere in Elliott is the Elliott installation path. Can there be a global setting to change the default path to the "C:\" drive or whatever custom path the company wants to use? Having users touch or access any files in the Elliott installation directory without the use of Elliott has always seemed like a bad idea to me.

    2 votes

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  10. Create Order Release Log File

    In COP -> Processing -> Release Held Order, we often have issue on who release the order and what was the original reason why the order was put on hold in the first place. Can we have an audit trail for whenever an order is released? Ideally, this released order audit trail should contains, date time, order and customer information. Most importantly, it should contains the person who released it and what was the original credit hold reasons.

    3 votes

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    1 comment  ·  Admin →
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  11. Item Last Received Date to Include BOMP Production Activity

    Currently, the item last received date only includes activity from PO Receiving. Can we include BOMP production activity as well?

    For manufacturing item, we do not purchase so there will be no last received date based on the current logic.

    3 votes

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  12. Contact Support Auto-Fill contact info

    It would be nice if there was a way to auto-fill and have our info there when filing a support ticket instead of having to enter each time, especially after you sign-in. All that shows up is the email address.

    2 votes

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    completed  ·  1 comment  ·  Admin →
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  13. Mass Create or Import for Product Category / Location Account File

    As you know, it is necessary to set up the G/L codes for each location
    whenever you add a location. Is there a way to do a mass create or import from a CSV file so all the product categories could be imported into a location with the proper G/L codes for sales and COGS?

    5 votes

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    1 comment  ·  Admin →
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  14. File Attachment

    Add file attachment to support ticket

    2 votes

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    completed  ·  1 comment  ·  Admin →
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  15. Message for safety stock

    I would like Elliott to send me a message or display a pop-up message when the safety stock levels of a few critical items are reached. Does anybody know how to do this?

    1 vote

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    It is possible for finished goods that you sell. But there’s no such a feature for components. For finished goods, you will use the “Event” feature and subscribe to ADDORDIT (Add Order For Item) event. In this event, you can filter by item# and quantity available. You can specify when the item# = ?? and quantify available < ??, then the event is triggered to send email or show up on the person’s who enter the sales order.

  16. Check to See If Any Item in a COP Sales Order Is Locked Before Committing to Posting That Order

    Many users perform COP Invoice Posting overnight as a deferred processing action. However, if an item is locked by a user (for example, in the case where a user brings up the Item File Maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be out of whack. This can have a profound impact on 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users to prevent locking: Teach users not to lock the item file in…

    2 votes

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  17. Check to See If Any Item is Locked Before Performing Reset Quantity Allocation

    Many users perform an I/M Reset Quantity Allocation overnight as a deferred processing action. However, if an item is locked by a user (for example, should a user bring up the item file maintenance without exiting), then the reset allocation will not complete successfully and will cause the quantity allocation to be incorrect. This can have a profound impact on the 24x7 activities, such as in the case of Web sites where people may order online overnight.

    What follows are two possible solutions.
    (a) Educate users how to avoid locking. Teach users not to lock the item file in Item…

    2 votes

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  18. I Suggest Adding Item Description 2 to ATP (Available to Promise) by Item Report If Space Is Available

    Currently Item Description 2 is not on the ATP by Item Report. I suggest adding it to that report if space is available.

    3 votes

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